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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,832 Reviews

12,832 Reviews of BMW of Sarasota - Service Center

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February 01, 2022

Very well attentive. Was able to keep times as previously promised. Would recommend this experience for everyone. More

by GUMPREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

BMW of Sarasota responded

Thank you for the fantastic review!

February 01, 2022

The service is great. They are always great about explaining the issues and fast on the repair. More

by pwalterspss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2022

Great service, lovely environment. Derek did a superb and thoughtful job. Thank you very much for everything. More

by deedeebree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

BMW of Sarasota responded

We're happy to hear our team member Derek made your experience a great one! Thank you for the fantastic review!

February 01, 2022

My service tech, Maria was outstanding. I arrived at my scheduled appointment and she was there to meet me. She explained the process and made sure I had transportation home since the repair would extend o More

by dandesoto57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

BMW of Sarasota responded

Thank you for sharing your appreciation for our team member Maria!

January 31, 2022

Carlos took great care of me & my X3. As far as I'm concern it was 1st class service & results. Kudos to Carlos !!! More

by MUM007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2022

Appt when I wanted it. Had my tire that I needed and held it for me. Very nice staff ‘ More

by LISA.NUMMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist in service - the best!
January 30, 2022

Excellent, courteous,knowledgeable, rapid and a good value. The expresso was good too not to mention the car show. More

by BARBIESIEGEL10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2022

Chang is the best and so is your service staff both helping and keeping with good communication on the status of the car and may I say it was much appreciated… after working with Germain motors in Napl More

by krtrent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2022

Got my car back with more problems and it went in with. Not happy with BMW at all More

by JASONE1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim
January 29, 2022

Kim was our service advisor. She kept me updated in the service appointment. The tech, sorry can’t recall his name, was great. Kim was knowledgeable and has great customer service skills. More

by MBAUMANN3029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
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