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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,883 Reviews

12,883 Reviews of BMW of Sarasota - Service Center

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December 31, 2021

Service was great and my service writer Carlos was even better. Extremely satisfied with everyone I came in contact with. Highly recommend them. More

by TOMCUBSFAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2021

Jonatan Escobar is such a pleasure to work with whether sales, service, or anything else. Highly recommend him. More

by cmallitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonatan Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2021

Easy process! Quick to schedule, easy to get the loaner car, vehicle done on time. It was all good. More

by GBAYOUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
December 30, 2021

Greg was excellent Friendly professional quickAttentive Greg was excellent Friendly professional quick Attentive I have no more words to add. Thank you Greg More

by nmcnally
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2021

They do a great job. I go here for service whenever I can. Juan Carlos is terrific More

by dealerrater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Tabar, Chris Siriphokha
December 29, 2021

Outstanding service & support. Thank you Greg Jones.Work Outstanding service & support. Thank you Greg Jones. Work was done promptly & a warranty issue handled as well. More

by TxYogi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2021

Not satisfied. Do not feel like I was treated as a Not satisfied. Do not feel like I was treated as a valued customer. Which I have been for at least 15 years More

by dianneward1226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Tabar
Jan 27, 2022 -

BMW of Sarasota responded

Dianne, we're very sorry that this has been your experience. Please send us an email if you'd like to tell us more about your visit. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

December 28, 2021

A little long on the wait time but Carlos was very professional and addressed all issues clearly with simple solutions! More

by gerorgema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2021

Had my bumper replaced, Chong was very prompt and gave me updates during the process. I received a loaner and when my car was finished Chong had my paperwork ready to go I was in and out in no time. Highly r More

by amfanning9690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2021

Outstanding service and communication with what was going on with service. Help was always there for us! More

by miturrioz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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