13,064 Reviews of BMW of Sarasota - Service Center
Check in was easy and our service advisor kept us updated on the vehicle. Loved the video texted to us by the service technician! The wait was a little longer than we are used to for an oil change but the on the vehicle. Loved the video texted to us by the service technician! The wait was a little longer than we are used to for an oil change but the waiting area was comfortable and well supplied with snacks and drinks. More
Carlos always provide honest and exceptional customer service. He is the only advisor I prefer to manage my service needs. Thank you!!!! service. He is the only advisor I prefer to manage my service needs. Thank you!!!! More
Good diagnosis of problems. The work they did was excellent. Polite, friendly, helpful staff and service advisors excellent. Polite, friendly, helpful staff and service advisors More
My service was exceptional and I am very pleased with the results. Thank you Greg it was a pleasure working with you. results. Thank you Greg it was a pleasure working with you. More
Moved to Florida 3 years ago and have used Sarasota BMW for the past three years. Great service and people. Highly recommend for the past three years. Great service and people. Highly recommend More
What can you Say the whole organization was well operated well manned and well done people treated there service like you would like to have everybody treat you well manned and well done people treated there service like you would like to have everybody treat you More
Derek Thomas is a rock star service advisor. Never any surprises which is huge in my book! surprises which is huge in my book! More
Would not trouble shoot transmission problem, tech said wrong fluid used during fluid change, this was not true. Wanted to replace trannie for BIG bucks, car had 70K miles. Discovered trouble caused by wrong fluid used during fluid change, this was not true. Wanted to replace trannie for BIG bucks, car had 70K miles. Discovered trouble caused by the group that changed fluid, adaptics set incorrectly. Hardly made good impression, especially since I bought the car there, will question doing business with them again for new car needs. Service adviser was Tanner, he was outstanding. More
Replaced a tire in a very short period of time. Greg Jones consistently makes service here easy. Car washing was also appreciated. Jones consistently makes service here easy. Car washing was also appreciated. More