BMW of Sarasota - Service Center

Was there because my M240i was not thought PDI’d. I was pleased service dept took responsibility and resolved pleased service dept took responsibility and resolved More

Brought my car in for a detail. It came out missing the tow hitch cover - Chong called me over the weekend to discuss a solution and Monday before noon it was ordered and will be installed within the week. tow hitch cover - Chong called me over the weekend to discuss a solution and Monday before noon it was ordered and will be installed within the week. Very apologetic and very professional. Will work with Chong when I go back to BMW Sarasota. More

Service performed was done exactly as I was told by my Service advisor, no hidden charges just completed timely work, my number 1 bmw dealership. Service advisor, no hidden charges just completed timely work, my number 1 bmw dealership. More

Sarasota BMW is always a pleasure to work with. Service is top notch and they don’t take advantage of customers. is top notch and they don’t take advantage of customers. More

Overall , great experience! Service completed in a timely manner. We had a new advisor, and he was great ! manner. We had a new advisor, and he was great ! More

Great service adviser, great service from the beginning to the end . Great job Carlos Munoz ! Thank you! to the end . Great job Carlos Munoz ! Thank you! More

Jonathan Escobar was great but lack of team support resulted in us waiting for hours. resulted in us waiting for hours. More

I have owned approximately seven BMWs in my life. Everyone in the service department is very polite helpful and courteous. However for years I’ve continually had the problem with communications I Everyone in the service department is very polite helpful and courteous. However for years I’ve continually had the problem with communications I quite often do not get phone calls returned at all. And on some occasions after a week of phone calls I’d have to drive there to talk to someone. Other than that it is the finest automobile I have ever owned. More

BMW of Sarasota always gives five star customer service! Very friendly and knowledgeable! I highly recommend BMW of Sarasota Very friendly and knowledgeable! I highly recommend BMW of Sarasota More

Convenient location, easy to make an appointment, quality customer service, knowledgeable service representative and I was able to wait for the repair to be completed. customer service, knowledgeable service representative and I was able to wait for the repair to be completed. More