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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,822 Reviews

12,822 Reviews of BMW of Sarasota - Service Center

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October 27, 2021

Great service, as usual. Lousy washing of the car by the Service Department before the car's return, as usual. Derek is the best Service Advisor I have had in over 35 years of owning BMWs. More

by RAYSCHLOBOHM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

My service agent Greg Jones is outstanding, however, I should have been contacted sooner for my scheduled service More

by Bob Puzyk
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

Work was started and completed on time. Lucy was very, very professional and knew her job. They did warranty work without any issues. I will continue to use BMW of Sarasota for all work for my BMW. More

by MDGS308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

Good service At Bmw Sarasota a Florida I’ve been there many times before mini mini mini mini times it’s open More

by WENTLAND01STEVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

Always excellent service and great customer service. They keep you updated when service will be completed More

by joyandgaryg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2021

BMW X-5 warranty service was great! Brake rotors were resurfaced. & oil changed. & alignment & air filter changed & cabin filter changed & wipers changed & air filter changed.” at 32 k miles. Only charg More

by Stevethebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2021

This BMW dealership is the best out of the best, the employees are outstanding at their job, especially Derek. More

by VERELEKAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2021

Great service. All responses were prompt and professional. The schedule online service process was quick and easy. More

by paolitavi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2021

Derek did an excellent job taking care of my service. Everything I requested was done and she checked to make sure any recalls that needed to be done were handled while I was there. More

by schwent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2021

Greg was awesome to work with. Would have given 5 stars but there was a scheduling hiccup on the dealer end and service had to be rescheduled. Totally satisfied after that issue, though. More

by PAULMCFEELEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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