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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,066 Reviews

13,066 Reviews of BMW of Sarasota - Service Center

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December 24, 2021

Carlos Munoz, Assistant Service Manager, took excellent care of our service appointment. We were greeted warmly upon arrival, and the service was completed in a timely fashion. More

by MJBBHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2021

I had such a great customer service experience with Kim Kim stayed in touch with me providing updates and was truly a great representative of BMW. More

by KIMGBASEBALL2
Recommend Dealer
Yes
Employees Worked With
Kim
December 23, 2021

Great customer service team full of amazing people! Will definitely be coming back here from now on. More

by CLANKOW29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2021

Efficient, communicates well, focus on the customer, comfortable waiting area, friendly atmosphere, love the inspection video More

by ROHOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2021

Excellent dealership! The work on my car was done on a timely basis….while I waited! Several questions I had Re the car were all answered to my satisfaction. I have only good things to say about Carlos a More

by NETRLTY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2021

Quick, efficient. Good supervisor. Carlos Munoz kept me informed and delivered car back same day. More

by vivian.glick
Customer Service
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2021

Very pleased with BMW Sarasota. My service rep Derek is honest, professional and helpful. The rest of the team is also very accommodating. More

by vmelfi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loraine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2021

Wait for essentially replacement cost of a side mirror was 1 1/2 hours… facility was over crowded and wait times long More

by stillwt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
December 22, 2021

Grey always makes the process so easy I am very grateful for the team and grey especially I am happy and will return More

by MERLESLATER13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2021

Zach was very professional. I loved the video showing the undercarriage of the car as the tech walked around. So informative and showed me why I needed service. More

by MRPHBETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Aberle
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