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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,810 Reviews

12,810 Reviews of BMW of Sarasota - Service Center

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September 21, 2021

The service was easy for me and everyone was friendly and helpful. Everything was explained to me in detail. More

by freydye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2021

This is the 3rd time in for service and everytime we've been treated with kindness, respect and integrity. Thanks for making it an enjoyable experience! More

by DENNISHUFFMAN360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2021

I can count on being able to get my car in for service and to be dealt with professionalism. More

by MROMANUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

Over the top! Overall great experience would recommend srq BMW to my buddy...oh wait I just did for his new (2018) 340i! More

by macthebug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

Best dealership and customer service. Veery professional and they will take great care of you. This is my third vehicle from them . They rock!! More

by enattiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Schaefer
September 20, 2021

Very concerned about service. Received a video stating all is good however three days later I get my car back. Was taking it for test drive what happened. Was it it an accident? More

by EKARNELL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Derek Thomas
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2021

Fast complete service. Easy scheduling and notified when ready for pick up. Car was washed and vacuumed. More

by SCHIKRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2021

Basically good service. Told one part would take a month and one a week. Then told they would be overnighted, which would be a week. Then parts came in three days later. No loaners available, while I thoug More

by laursarasota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2021

Great service, high recommend staff, caring and attentive, gave me an estimated eta and it was correct. Helped me facilitate a loaner vehicle. Quick and easy. More

by Brinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2021

People are nice but I had to wait 2.5 hours for an oil change, which tells me they over book because they don’t care about people’s time. I won’t be going back for service anymore More

by dschlosser150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
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