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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,085 Reviews

13,085 Reviews of BMW of Sarasota - Service Center

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December 01, 2021

Chong did a great job getting a new tire for me. I enjoyed working with him. More

by SKYDIVERJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2021

Brought my car in for a detail. It came out missing the tow hitch cover - Chong called me over the weekend to discuss a solution and Monday before noon it was ordered and will be installed within the week. More

by amfanning9690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2021

Sarasota BMW is always a pleasure to work with. Service is top notch and they don’t take advantage of customers. More

by TOM.G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2021

Zack was excellent and kept us informed with regard to the status of our required warranty repair. Repair was completed promptly and we were on our way in less than 2 hours More

by Larryp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
November 30, 2021

Was there because my M240i was not thought PDI’d. I was pleased service dept took responsibility and resolved More

by JOHN@STUCKEYFORYOU.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2021

Service performed was done exactly as I was told by my Service advisor, no hidden charges just completed timely work, my number 1 bmw dealership. More

by abryant28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Tabar
November 29, 2021

Great service adviser, great service from the beginning to the end . Great job Carlos Munoz ! Thank you! More

by vouncehouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2021

Overall , great experience! Service completed in a timely manner. We had a new advisor, and he was great ! More

by MISSI PADGETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2021

Jonathan Escobar was great but lack of team support resulted in us waiting for hours. More

by BILL.RITCHIE
Recommend Dealer
Yes
Employees Worked With
Tammy Saylor
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jonatan Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2021

BMW of Sarasota always gives five star customer service! Very friendly and knowledgeable! I highly recommend BMW of Sarasota More

by KENNESTONERSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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