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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,088 Reviews

13,088 Reviews of BMW of Sarasota - Service Center

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November 26, 2021

Sarasota BMW is very efficient and Chong was professional and pleasant. I highly recommend service at Sarasota BMW. More

by TOM.G
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2021

First class organization, service porter was very helpful and courteous,my service advisor was very professional and explained everything to me overall experience was very good,would have been perfect if my More

by FSTEW13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
November 26, 2021

They were organized , very pleasant, everyone was courteous, service man kept me updated on the progress. More

by lorenztd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2021

Very professional yet personable.Quickly able to Very professional yet personable. Quickly able to diagnose a problem and determine how and when it will be fixed. More

by G & C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2021

Carlos was our advisor and was very helpful and honest. We appreciated the communication during the service. More

by johnask2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2021

My Service Mgr (Asst. Service Mgr.) was awesome….. very personable and knowledgeable. Also I enjoyed the service work video! More

by phil.b.jones1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name…Asst Service Mgr
November 25, 2021

This was my first time having my 2020 BMW 550i serviced here and I was very impressed with the 5 Star customer service I received from the moment I entered the dealership. From the receptionist to the assi More

by STEVENRICHARDS432
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brenton and Aiden , Brenton Payne
November 25, 2021

It was a really good experience and I liked the video of the car that you sent to my phone More

by felipealarcon28
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2021

Bmw of Sarasota always takes good care of me and my car. Lucy our service advisor is the best!! More

by AARONSOLARI2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2021

Simple oil change. 20 miles from dealer. Minimum low oil warning came in. Called dealer and was told Zac would be messages and call me to arrange tow back to dealer to assess issue. No call received. More

by trimodal623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach
Nov 29, 2021 -

BMW of Sarasota responded

We apologize for our lack of follow up. We promise that if you send us an email, we will respond as soon as possible. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

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