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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,118 Reviews

13,118 Reviews of BMW of Sarasota - Service Center

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October 27, 2021

The best professional service and best location of Sarasota. I highly recommend it. Appointment on time. More

by cae.gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2021

This BMW dealership is the best out of the best, the employees are outstanding at their job, especially Derek. More

by VERELEKAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2021

BMW X-5 warranty service was great! Brake rotors were resurfaced. & oil changed. & alignment & air filter changed & cabin filter changed & wipers changed & air filter changed.” at 32 k miles. Only charg More

by Stevethebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2021

Greg was awesome to work with. Would have given 5 stars but there was a scheduling hiccup on the dealer end and service had to be rescheduled. Totally satisfied after that issue, though. More

by PAULMCFEELEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2021

Derek did an excellent job taking care of my service. Everything I requested was done and she checked to make sure any recalls that needed to be done were handled while I was there. More

by schwent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2021

Great service. All responses were prompt and professional. The schedule online service process was quick and easy. More

by paolitavi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2021

Exceptional and quick service. Assistant manager was great. Well done by all involved and quick… More

by LAMASFRANKR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
October 24, 2021

Chong is very professional and gave me excellent service, kept me informed promptly about my car. More

by PCASTANEDA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2021

Lucy did an excellent job taking care of my service. Everything I requested was done and she checked to make sure any recalls that needed to be done were handled while I was there. More

by David Rooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2021

I have brought my car there twice and both times something was wrong with my car when I got it back. Quality controls could be better. More

by CHAPLINDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy Saylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

BMW of Sarasota responded

This is upsetting to hear and we apologize if this has been your experience with us. We would always welcome an email from you with any other details you'd like to share. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

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