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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,854 Reviews

12,854 Reviews of BMW of Sarasota - Service Center

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May 23, 2021

Service was performed in a timely manner. Estimate for repairs was a little pricey. Coming from a dealership that was to be excpected. I will definitely return . Lucy was great to work with More

by scwair74
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021

Lucy is the best! Always helpful and makes sure I leave the dealer with all issues resolved. Keep up the good work! Thank You, Esther More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Castillo, Austin Martin
May 22, 2021

Poor communication with what work was to be done. Ended up picking up the car with issues. Was told they would follow up the next week to get work scheduled and did not. Unhappy with service overall More

by CFOSTER460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Thomas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenton Payne
May 22, 2021

I would like to commend my car care professional Greg Jones he was so helpful this visit as always. I couldn’t ask for a more professional person to help me with all my car car needs More

by GNDELLISN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021

Carlos took excellent care of me!! Our salesman, Bobby Carr also made sure that I was satisfied and taken care of!! My service was done quickly! More

by FRANKSTORINO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loraine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Carr
May 21, 2021

My service advisor Lucy was amazing! She was able to assess and fix my problem in a timely manner. Everyone in the service department was knowledgeable and friendly. More

by jessicagipson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021

Everything great there always happy.Been buying cars there for a long time. The only thing is a lot of my friends buy the same car and put no money down. More

by SUZAN.KODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Salavatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loraine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021

When I called to make an appointment, I told the scheduler that I had a road bike in the back of the car and that I would drop the car off, take my bike out and go with a group of cyclists to ride 3 More

by Chas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021

Carlos was great I would highly recommend. The video they sent on the progress was the first time I had seen that and it was great. More

by ronie.ashley78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021

Derek and the techs at BMW of Sarasota never cease to amaze me with the quality of service they provide, always excellent with an APPLE like experience! More

by JAMESBOTTINI877
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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