BMW of Sarasota - Service Center

Mr. Louis Mention, Service Manager, was very professional and helpful. He did an excellent job of explaining mechanics so a novice like me would understand. and helpful. He did an excellent job of explaining mechanics so a novice like me would understand. More

Service was performed in a timely manner. Estimate for repairs was a little pricey. Coming from a dealership that was to be excpected. I will definitely return . Lucy was great to work with repairs was a little pricey. Coming from a dealership that was to be excpected. I will definitely return . Lucy was great to work with More

Lucy is the best! Always helpful and makes sure I leave the dealer with all issues resolved. Keep up the good work! Thank You, Esther the dealer with all issues resolved. Keep up the good work! Thank You, Esther More

I would like to commend my car care professional Greg Jones he was so helpful this visit as always. I couldn’t ask for a more professional person to help me with all my car car needs Jones he was so helpful this visit as always. I couldn’t ask for a more professional person to help me with all my car car needs More

Poor communication with what work was to be done. Ended up picking up the car with issues. Was told they would follow up the next week to get work scheduled and did not. Unhappy with service overall up picking up the car with issues. Was told they would follow up the next week to get work scheduled and did not. Unhappy with service overall More

Carlos was great I would highly recommend. The video they sent on the progress was the first time I had seen that and it was great. sent on the progress was the first time I had seen that and it was great. More

Carlos took excellent care of me!! Our salesman, Bobby Carr also made sure that I was satisfied and taken care of!! My service was done quickly! Carr also made sure that I was satisfied and taken care of!! My service was done quickly! More

Carlos Munoz is the sole reason why I conduct business at this particular BMW dealership. Carlos is ethical, honest and will always go that extra mile; a rare commodity in today's business climate. this particular BMW dealership. Carlos is ethical, honest and will always go that extra mile; a rare commodity in today's business climate. More

Frustrated with the dealership so much I sold the car so I don’t have to return. I replay liked the car which makes it even worse! I am hopeful that another option for BMW will come available so I don’t hav I don’t have to return. I replay liked the car which makes it even worse! I am hopeful that another option for BMW will come available so I don’t have to return. My advisor was really nice, but they couldn’t fix the car and just kept changing parts. More

My service advisor Lucy was amazing! She was able to assess and fix my problem in a timely manner. Everyone in the service department was knowledgeable and friendly. assess and fix my problem in a timely manner. Everyone in the service department was knowledgeable and friendly. More