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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,508 Reviews

13,508 Reviews of BMW of Sarasota - Service Center

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December 13, 2020

It’s convenient location. Sales and services staff are very nice. cleanliness . Nice coffee bar. Give a loaner car as needed. Good price cars. Friendly More

by TANIADINGTENNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Castillo
December 12, 2020

Everything was perfect. Carlos Munoz makes everything as convenient and comfortable as possible. He is a great service writer looking after my needs. Carlos kept me informed during my service visit. He h More

by TheGreatJohnL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2020

Great service, fast. Comfortable waiting area. Time I spent waiting for service to be completed was not wasted since BMW provides free Wifi connection and I can continue my work. More

by dmitry_maslov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2020

Had to wait for a long time to get an oil change even with appointment. Many customers without mask. One guy came and sat next to me without mask. So I had to get up and leave. Also not enough chairs to More

by Jkoppuzha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lucy Aguilar
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2020

Excellent service visit. I own 3 BMWs and Sarasota is where i get the best service. Major reason is Maria lizardi. She is the best More

by GCARINO3753
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2020

Sarasota BMW service department is great. They are always willing to go the extra mile for their customers. I highly recommend them. They get the job done More

by zmidnight3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Gould
December 11, 2020

Excellent service. Very informative as to what to expect timelines etc. Car was ready when it was scheduled to be. Very very satisfied. Will definitely use dealership again. More

by W.DON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2020

I contacted the dealership to schedule a service appointment. The entire process from making the appointment until the car was finished was very efficient. The people were very friendly! More

by CGWILLIAMS41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gould
December 10, 2020

Very good personal, he is a good man, your lucky to have him. And hats off to the dealership, Hope to purchase a new soon More

by marilynweddington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not having to go to,rather them come to me, my residence.O
December 10, 2020

Good service but delays on check in and checkout even with appointment for service. wait time was over 30 minutes total. Checkout was supposed to include an email but I didn’t receive it until I was ho More

by PATWHITE304
Recommend Dealer
No
Employees Worked With
Scott Gould
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