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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,889 Reviews

12,889 Reviews of BMW of Sarasota - Service Center

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May 13, 2020

Better explanation of what will happen if my check oil light turns on in under 750miles and over 750 miles would have been nice. Word Word Word More

by BENBURNSIDE1983
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020

I had to wait 50 minutes for a courtesy vehicle which was an exceedingly long time to have to wait. I arrived at 11 am and didn’t leave until 11/50 More

by barbarasucoff
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020

I’ve been going to this dealership for years. Always a good experience. Employees are professional and knowledgeable while prices reasonable and service is efficient. Derek is a top notch advisor...and th More

by AIMEECPA
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020

Had Two Cars Serviced I had two cars serviced back to back. My service advisors Jorge and Fernando were very knowledgeable and efficient. Customer service is outstanding fr More

by AFB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Meme, Fernando Santori
May 12, 2020

Once again got friendly efficient quick service. Maria in service is very informative and quick to reply. The mechanics are very thorough and the support staff most friendly. More

by YESFABRIZIO
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020

The Usual Top Quality Service Experience Carlos Munoz is a fantastic service advisor. The car is always ready as promised and returned in pristine condition. Great experience at BMW of More

by MHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020

The service department took very good care of my car. The drop off and pick up was fast and easy. My advisor thoroughly explained my repairs and my car was washed and vacuumed! Excellent Service! More

by LSTARR
Recommend Dealer
Yes
Employees Worked With
Humbert Cazaubon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Saylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hojnacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loraine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Tabar, Doug Gibson, Fernando Santori
May 12, 2020

The service department at bmw of Sarasota is amazing Jorge my advisor is so forthcoming and so honest with information he provides me a state of these when I’m there is Customer treats me as if I’m fami More

by MERLESLATER13
Recommend Dealer
Yes
Employees Worked With
Jorge,Mere
May 12, 2020

Excellent service in every way possible! The service rep was very clear in his explanation and correct in the time required to complete the service. More

by Casey123
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Martin
May 11, 2020

all i can say is that i was quoted $1000 over the phone and was charged over $2000 at the end. He said he would play back the recorded conversation and when I called him on it he said he wasn’t working! More

by Carolyn
Recommend Dealer
No
Employees Worked With
Scott Gould
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