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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,898 Reviews

12,898 Reviews of BMW of Sarasota - Service Center

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May 06, 2020

I am concerned that during the pandemic in Sarasota, where many are elderly, that the front line staff have no masks or gloves. My service advisor had a mask but again no gloves. She ( Tina) was wonde More

by JB18
Recommend Dealer
No
Employees Worked With
Tina Griffith
May 05, 2020

Carlos is great! If you don't have a service advisor yet I would definitely recommend Carlos without a doubt. His service sets the bar! More

by BMW320i
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Parker
May 04, 2020

Tina our advisor has been great but service dept. Left coolant cap off. Tina corrected that car wash broke left rear marker light. Not g More

by JBAILEY8
Recommend Dealer
Yes
Employees Worked With
Matt Merlino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Griffith, Austin Martin
May 04, 2020

1. BMW of Sarasota deliver service with satisfaction. Accommodates and provides enough time for for costumers to adress comcerns. People are warm, knowlegeable and respectful. More

by justin.dolotina
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Mere- Service Dept., Kyle Tabar, Jesus Castillo, Fernando Santori, Chris Siriphokha
May 03, 2020

Not hard to replace over priced wiper blades but when you want $400 to fix a plugged washer reservoir screen it was time to say no. Went home stuck the air hose into the windshield washer tank - just like ne More

by HURLER
Recommend Dealer
No
Employees Worked With
Jorge Mere
May 03, 2020

The staff was very courteous and helpful during this crisis. Was apprehensive about getting service at this time but felt safe and service was great More

by HEBYRDJR
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2020

Excellent customer service and great repair crew. Thanks for the clean waiting room, efficient scheduling and frequent updates on when my car would be ready. More

by MINKERDESIGN
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2020

In the times that I have serviced 2 of my current X3’s, Maria has always taken care of my cars and made sure that I had a loaner. Loraine has been very quick and efficient at the loaners and when I had a More

by JBKOHN
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loraine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2020

I was pleased with the service. My tech contact Tiffany Ferrara was very professional. I only worked with Tiffany and only selected another because I was forced to make a selection in order to submit. Her More

by JOEFAILLA
Recommend Dealer
Yes
Employees Worked With
Tiffany Ferrara
May 02, 2020

Very professional staff. Services delivered on time. I was glad they came to pick up my car. After delivery my car was deeply cleaned. Thanks More

by CLAUDIA.CASTANEDATREVINO
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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