BMW of Shrewsbury - Service Center

Professional, clean, quality service. Went above and beyond to answer my questions about the service. Went above and beyond to answer my questions about the service. More

Lance my service advisor is very professional and he helped to resolve my issues and cont helped to resolve my issues and cont More

Matt was great as far as letting me know what was going on. The car took long but my choice to wait. on. The car took long but my choice to wait. More

Theo was great. He kept me informed and explained all work that needed to be done. He kept me informed and explained all work that needed to be done. More

I have had service performed at BMW of Shrewsbury several times and have always had a good experience. While the prices sometimes seem high I feel like they do their best to find savings for me and don’t try times and have always had a good experience. While the prices sometimes seem high I feel like they do their best to find savings for me and don’t try to push unnecessary work on me. Lance always explains the work and the cost and provides solid advice on what I should do. The waiting area is comfortable. More

Lance at BMW in Shrewsbury always provides support and attention when needed. He is excellent at communicating any issues and works with me to get what is required of my car completed. attention when needed. He is excellent at communicating any issues and works with me to get what is required of my car completed. More

Matt was extremely helpful and explained in detail what my car needed to have completed. They even loaned me a vehicle so I could get some errands completed while they worked on my vehicle. my car needed to have completed. They even loaned me a vehicle so I could get some errands completed while they worked on my vehicle. More

Everyone was wonderful and very friendly. Waiting area is very clean,and comfortable. I like the extra touch of complimentary snacks and beverages. Waiting area is very clean,and comfortable. I like the extra touch of complimentary snacks and beverages. More

Service was done in a reasonable time. The issue was fixed to my satisfaction. Thx. The issue was fixed to my satisfaction. Thx. More

I am so happy with my BMW dealership and especially my Service Advisor Matt. I trust both completely. I rely on Matt to keep me safe, I trust his recommendations for service on my car. I am honest in sayi Service Advisor Matt. I trust both completely. I rely on Matt to keep me safe, I trust his recommendations for service on my car. I am honest in saying that I continue to drive BMWs because of the trust I have in the brand, and in Matt. More