BMW of Shrewsbury - Service Center

I was fortunate enough to be paired with Matt for my service associate. I trust him and feel he isn’t trying to take advantage of me to get the most work done while I’m there. He explains what is nee service associate. I trust him and feel he isn’t trying to take advantage of me to get the most work done while I’m there. He explains what is needed and why it should be done, in layman terms . I am very comfortable working with him when I bring my vehicle in. More

Great attention to customer Service member Lance very responsive Always get friendly greeting with salesman Nate P responsive Always get friendly greeting with salesman Nate P More

Ethan was very helpful and made this experience very pleasant.The service was finished earlier than expected! pleasant.The service was finished earlier than expected! More

Excellent service dept and the service advisor Matt is the best. Very receptive to your needs the best. Very receptive to your needs More

Service was excellent! Great communication with Peter and Deanna ! So accommodating and first class from start to finish Great communication with Peter and Deanna ! So accommodating and first class from start to finish More

Busy,courteous,professional but too far from Webster to be faithful to..Thank you too many be faithful to..Thank you too many More

We had an outstanding experience from initial contact to purchase and most recently first service done. Highly recommend dealership. purchase and most recently first service done. Highly recommend dealership. More

My customer service rep, Matt, is very accommodating and informs me of everything that is going on with my car when I’m in for service. informs me of everything that is going on with my car when I’m in for service. More

Peter in service is great always delivers vehicle on time , been dealing with him for a while definitly awsome service department , been dealing with him for a while definitly awsome service department More

Very helpful, outstanding service and the Uber is convenient but repairs are very expensive! Thank you! convenient but repairs are very expensive! Thank you! More