BMW of Shrewsbury - Service Center

Matt is an earnest, genuinely nice person. He successfully advocated on my behalf with my insurance company to cover the repair of a problem with my 8 year-old BMW. He has my full respect and He successfully advocated on my behalf with my insurance company to cover the repair of a problem with my 8 year-old BMW. He has my full respect and confidence. More

BMW of Shrewsbury provides excellent customer service and performs high quality work in a timely manner and in a very pleasant environment. performs high quality work in a timely manner and in a very pleasant environment. More

I had a great experience here every time I go in to get my car serviced .. my car serviced .. More

The most prevalent reason I come to this dealership is because of my Service Manager Matt Roy. He is professional, kind, and a great advisor. Personality means a lot to me when choosing any service orient because of my Service Manager Matt Roy. He is professional, kind, and a great advisor. Personality means a lot to me when choosing any service orientated Business. Compare when choosing a restaurant with good service and attitude vs. crummy service and attitude. Which one will you frequent or revisit at all. More

Matt, my service advisor, is absolutely wonderful. The dealership itself is lackluster and does not seem to care about the customer. The dealership itself is lackluster and does not seem to care about the customer. More

We drive over an hour to service or buy our BMWs in this location and I live 10 minutes from one, thank you BMW of Shrewsbury for such an excellent honest and professional service.. location and I live 10 minutes from one, thank you BMW of Shrewsbury for such an excellent honest and professional service.. More

Theo is a great service advisor. He always works with me to get the repairs done on time and on budget. I appreciate that he goes the extra mile to make sure that I have an excellent He always works with me to get the repairs done on time and on budget. I appreciate that he goes the extra mile to make sure that I have an excellent experience each time my car has service. More

Both the gentleman who checked me in and serviced my car were very helpful in going over everything with me and what needed to be done. Plus, due to my job, I needed a loaner and was able to get one. Thank were very helpful in going over everything with me and what needed to be done. Plus, due to my job, I needed a loaner and was able to get one. Thank you very much for making it very simple More

Wait time was long. Price high for repair. But, overall good service including offering Uber Price high for repair. But, overall good service including offering Uber More

Friendly, helpful, and Approachable staff. Clean and inviting environment, I Would definitely recommend BMW of Shrewsbury anyone. Clean and inviting environment, I Would definitely recommend BMW of Shrewsbury anyone. More