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334 Reviews of BMW of Shrewsbury - Service Center
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May 23, 2024
Friendly, efficient service in a comfortable and clean facility. Service rep very helpful and informative. Tech found tire damage that required both front tires to be replaced. The damage was difficult facility. Service rep very helpful and informative. Tech found tire damage that required both front tires to be replaced. The damage was difficult to notice but potentially very dangerous. Probably the result of hitting unavoidable potholes on the Mass Pike! Bottom line was a good outcome for a routine maintenance service visit. More
by rd
Employees Worked With
Ethan Blout
May 23, 2024
Professional and friendly as soon aS I walked thru the door…garage personnel good attitude wit a smile door…garage personnel good attitude wit a smile More
by Damore
Employees Worked With
May 20, 2024
I have had great service at this dealership before so I choose to drive all the way there instead of a dealership closer to me. On the way there I had a rock hit my windshield I originally made an appoi choose to drive all the way there instead of a dealership closer to me. On the way there I had a rock hit my windshield I originally made an appointment for my sticker and I added the tire replacement since I was getting my sticker while there they also added some other fluid replacement I ended up with no sticker which is what I wanted to begin with and now I need my windshield replaced The new tires were dirty looked old it did not look like I just spent 2000 dollars on them No car wash, no vacuum. More
by ameliamonty
Employees Worked With
Sam
May 16, 2024
Best dealership for sales and service. Only place I will consider buying a car from. Only place I will consider buying a car from. More
by mxscire
May 15, 2024
Great product but even better people! Purchased my first BMW in 2012 at this dealership, Steve Shifmen got me to upgrade to the 550i and he wasn’t wrong. Even though it’s changed ownershi Purchased my first BMW in 2012 at this dealership, Steve Shifmen got me to upgrade to the 550i and he wasn’t wrong. Even though it’s changed ownership I have continued due to the amazing people. Even purchased a truck from their sister dealership. Matt Roy and Tom Bates have been a constant since my first purchase at this location and I’m loyal for the great help everyone has given me. Gene Kalp, who’s been my salesmen on my last few is just as outstanding. Nate Paintsell sold me my X6M comp and he’s just as awesome as the rest. The newly upgraded facility is wonderful. Can’t say enough about my experiences, they’ve all been outstanding! Thank you team!! More
by Chefboule
Employees Worked With
Other Employees :
Tom Bates
May 14, 2024
"This auto dealership boasts a top-notch facility, combining excellent customer service with a state-of-the-art service center to ensure both you and your vehicle are well taken care of." combining excellent customer service with a state-of-the-art service center to ensure both you and your vehicle are well taken care of." More
by enameh
Employees Worked With
May 11, 2024
Peter was very professional and courteous. He addressed the service issue and accommodated all of my requests. He addressed the service issue and accommodated all of my requests. More
by Jacqueline.mcguire
