BMW of Silver Spring

Max is Great With Max's help, we recently bought an BMW X5 here. From initial inquiry to car pickup, our entire experience was pleasant and wonderful. Max offered With Max's help, we recently bought an BMW X5 here. From initial inquiry to car pickup, our entire experience was pleasant and wonderful. Max offered superb service from the beginning to the end. He is very knowledgeable, intelligent, patient, efficient, and masterful in details. Max guided us through the otherwise tedious process with easy, helped option selection with clear explanation but without pressure, responded quickly in our communications, and demonstrated professionalism and courtesy throughout. We all know car shopping can be headache and stressful, but with Max, our experience is complete opposite, relaxed and enjoyable. Also the facility is well run and impeccable. Definitely will recommend Max and the BMW Silver Spring to our families and friends. If anything, I would recommend the Finance department provides their very long list of additional options to customers prior to the final payment so that customers have time to study their cost and benefits. We chose to reject them all not because they are not useful; but because we didn't like to rush decision under sales pressure. More

Tae was very helpful as always. This is the 4th car I’m getting here. Service here is always wonderful. They really try to help you out!!! getting here. Service here is always wonderful. They really try to help you out!!! More

Made my life easier So grateful for JC and the team at BMW of Silver Spring. They made what could have been a very stressful experience of needing to buy a car quickly, e So grateful for JC and the team at BMW of Silver Spring. They made what could have been a very stressful experience of needing to buy a car quickly, easy More

Car require repairs. The staff is efficient and professional. Excellent customer service. Kristina Williams is my service rep and I always have a great experience in work The staff is efficient and professional. Excellent customer service. Kristina Williams is my service rep and I always have a great experience in working with her. She provides me with exceptional customer service. She answers all my questions; if she does not know the answer, she will investigate and find a response. why. She assists me in determining which repairs require immediate attention. Kristina provides me with regular updates on the progress of the repairs. More

Best car lease experience Wonderful Experience at this dealership . I bought x4 with help of Alejandro Schubert . All my choices he really paid attention to it . Best part was Wonderful Experience at this dealership . I bought x4 with help of Alejandro Schubert . All my choices he really paid attention to it . Best part was no pressure . Dealership gave me a good offer based on my situation . He personally ensured everything is ready when I came to pickup the car . My best car buying experience so far More

Excellent Service. I worked with Ron to purchase a 2013 BMW X5 and was very satisfied with the customer service I received. I would recommend this dealership to my friends and family! BMW X5 and was very satisfied with the customer service I received. I would recommend this dealership to my friends and family! More

It was a great experience for my first time buying luxury with Andy. Thank you so much!!! It was overall a fun yet enjoyable experience for myself and my mom. with Andy. Thank you so much!!! It was overall a fun yet enjoyable experience for myself and my mom. More

I was looking for a vehicle to replace my 13 year old soccer Mom minivan that got totaled. Though it wasn’t a BMW, I found an Acura MDX at BMW OF Silver Spring. Lonnie Overby was extremely accommodating soccer Mom minivan that got totaled. Though it wasn’t a BMW, I found an Acura MDX at BMW OF Silver Spring. Lonnie Overby was extremely accommodating with my needs and I felt very comfortable with the purchase. Hats off to Lonnie and the whole crew at BMW of SilverSpring More

Pre-Owned BMW X5 BMW X5. Desirea Jackson took care of every detail. She was attentive, efficient and very knowledgeable on the vehicle and the purchase process. Negoti BMW X5. Desirea Jackson took care of every detail. She was attentive, efficient and very knowledgeable on the vehicle and the purchase process. Negotiations were relaxed and professional. Love the new vehicle. Thanks Desirea! More

BMW of Silver Spring is Awesome I almost missed this experience as I was on my way to another BMW dealership and received a phone call from Mr. Ron Askew, a sales consultant from BM I almost missed this experience as I was on my way to another BMW dealership and received a phone call from Mr. Ron Askew, a sales consultant from BMW Silver Spring. He simply ask to please stop by before going to my appointment with the other dealership and that I will not be disappointed. My wife and I decided to stop by and talk with Ron. We were immediately impressed by his professionalism and knowledge about the vehicle we were interested in purchasing. Long story short, this was the best experience I've ever had in purchasing a vehicle. This is a first class dealership all the way around. Thank you Mr. Ron Askew you are awesome and will definitely recommend you to anyone looking to purchase a BMW. Thanks, More