BMW of Silver Spring

Great experience with Kan Zhou Kan Zhou was very professional and experienced. He helped us to choose the car that is most suitable for us. It took us only 3 hours to trade in our o Kan Zhou was very professional and experienced. He helped us to choose the car that is most suitable for us. It took us only 3 hours to trade in our old vehicle and buy a used Acura MDX. More

Best in BMW sales in east coast Off course the BMW Dealership at Silverspring, MD is best in East coast area and far better than any One in NJ. I had all requirements satisfied f Off course the BMW Dealership at Silverspring, MD is best in East coast area and far better than any One in NJ. I had all requirements satisfied from these folks & all paperwork and other things were professional handled to give personal touch. I had worked with Desirea on sales side over the phone as well as in person at dealership , man!! she was so polite, kind and lots of patients to understand first all our concerns and addressed them without any hidden clauses. She was transparent and had good idea on fundamentals of how to make a good deal; where most of salespersons here in NJ lack. If I were to rate her performance I would give her a 5 star rating... More

Excellent Experience at BMW of Silver Spring Karen Herbert was my sales consultant and she was very knowledgeable of the bmw model I was interested in. She was amazing at addressing the questions Karen Herbert was my sales consultant and she was very knowledgeable of the bmw model I was interested in. She was amazing at addressing the questions I had even before I asked. Karen is demonstrated genuine commit to ensuring I received the best value, realize significant savings through incentives/special offers. Just completed my second purchase through Karen and she even walked me through the features of the new car once it was delivered. Excellent service from start to end of my experience. I recommend Karen and BMW Silver Spring to any friends/colleagues who are planning to make bmw purchase. Thank you Karen! More

Ron Askew at BMW of Silver Spring Ron was awesome! He made sure that my time was well spent. Everything Ron promised, he delivered. He was professional, knowledgeable and his customer Ron was awesome! He made sure that my time was well spent. Everything Ron promised, he delivered. He was professional, knowledgeable and his customer service was excellent! I would definitely recommend anyone in the market for a BMW to go see Ron! More

Great car buying experience I recently purchased a vehicle at this dealership. Andy Alexis was professional and knowledgeable, and made the car buying experience easy. Andy res I recently purchased a vehicle at this dealership. Andy Alexis was professional and knowledgeable, and made the car buying experience easy. Andy responded promptly to questions/inquiries submitted by e-mail and was very helpful! More

Karen Herbert of BMW Silver Spring is greaat! I had an awful experience at another BMW dealership and was poised to leave the brand. However, I went into BMW of Silver Spring to consult with Kare I had an awful experience at another BMW dealership and was poised to leave the brand. However, I went into BMW of Silver Spring to consult with Karen Hebert. She helped me to get out of my relationship with the other dealership. I was once again treated as a valued customer and given a deal on a new car that allowed me to drive off of the lot with my respect for the BMW brand restored. The entire team that she worked with on my deal was knowledgeable, efficient and courteous. More

Excellent service My experience was great and I will be telling everyone I know to check them out. I belong to a new family and it’s great to be apart of such a wonderf My experience was great and I will be telling everyone I know to check them out. I belong to a new family and it’s great to be apart of such a wonderful family. BMW for life. More

I was trading a vehicle in, it was seamless from there Andy took care of me from the first step to the final step. He knew my price point &what I needed for upgrades I love my new car! Andy took care of me from the first step to the final step. He knew my price point &what I needed for upgrades I love my new car! More

Drop what you're doing and rush in to see Karen Herbert! If you're buying a BMW in the DMV, Karen Herbert @BMWofSilverSpring is the only person to see. She is knowledgeable about her product, and a consummat If you're buying a BMW in the DMV, Karen Herbert @BMWofSilverSpring is the only person to see. She is knowledgeable about her product, and a consummate sales woman who is clearly passionate about what she does. Karen helped me find the best rate, the best deal and car of my dreams. Since I was already a devotee of BMW, I am sure I will be consulting with Karen asking for her help in choosing just the right car for many years to come! More

Great customer service! Andy and the entire team at BMW Silver Spring have been very responsive and designed a vehicle to meet my needs. They made sure I knew how to use it! Andy and the entire team at BMW Silver Spring have been very responsive and designed a vehicle to meet my needs. They made sure I knew how to use it! Thank you! More