BMW of Silver Spring

Jai Jennings is the BEST! I have been getting my BMW serviced at BMW of Silver Spring since 2010, and ever since Jai Jennings has been on staff my worries have decreased! He al I have been getting my BMW serviced at BMW of Silver Spring since 2010, and ever since Jai Jennings has been on staff my worries have decreased! He always provides a detailed summary of what is absolutely necessary versus what can wait until another time. I appreciate his candor and exceptional customer service! Jai is the reason I continue taking my car to the Silver Spring location. I know I will be taken care. More

Very friendly and helpful. My salesperson was very helpful and was very attentive to my needs. She answered all of my questions that I asked and was very knowledgeable about th My salesperson was very helpful and was very attentive to my needs. She answered all of my questions that I asked and was very knowledgeable about the cars that she was selling. More

Excellent fast, honest sale I had been looking for a new BMW for quite some time. Even though I live within a few miles of another dealership, I ended up traveling to Silver Spr I had been looking for a new BMW for quite some time. Even though I live within a few miles of another dealership, I ended up traveling to Silver Spring to get my car. More

Rachel Rhea providers amazing customer service Rachel Rhea at BMW of Silver Spring, Maryland overheard me ask someone for the location of a car wash after I picked up a part. She then insisted tha Rachel Rhea at BMW of Silver Spring, Maryland overheard me ask someone for the location of a car wash after I picked up a part. She then insisted that I allow them to wash my car. I didn't want to impose, so I told her that I could wash it but she continued to insist that they wash my car. I was amazed with the friendly and wonderful customer service that Rachael Rhea provided at BMW of Silver Spring, Maryland. More

Another Exceptional Sales Experince This is the second new BMW that I have purchased from this dealership in the past 3 years. I highly recommend the dealership and especially the salesm This is the second new BMW that I have purchased from this dealership in the past 3 years. I highly recommend the dealership and especially the salesman...Kailash Joshi. I worked with Kailash both times and each time, he was able to find the exact vehicle I was looking for at the price I wanted. As with everyone I encountered at BMW of Silver Spring, Kailash was very friendly, professional and very respectful of my time. Will definitely come back again. More

Experience at BMW Great service by Karen Herbert. She was knowledge and professional. Very responsive. Karen asked me the right question to find the perfect car for me. Great service by Karen Herbert. She was knowledge and professional. Very responsive. Karen asked me the right question to find the perfect car for me. Great service all around. I would definitely use her again. More

Superfantastic Experience with BMW of Silver Spring I went in with a set criteria and budget for my new vehicle and within a matter of time I had at the price I wanted. My Client Advisor was awesome and I went in with a set criteria and budget for my new vehicle and within a matter of time I had at the price I wanted. My Client Advisor was awesome and so was the rest of the team from the finance department to the gentleman who provided the overview of my new car. More

Outstanding service !!! We brought our vehicle in for service and had the pleasure of having Rachel Rhea as our advisor. She was an absolute gem to deal with from beginning t We brought our vehicle in for service and had the pleasure of having Rachel Rhea as our advisor. She was an absolute gem to deal with from beginning to end answered all our questions with complete patience and professionalism. We've had nothing but amazing service from buying our car to having it serviced here. Would highly recommend everything about this dealership!! More

Professional Manner Mr. Joshi was helpful for making sure that I fully know the detail functions in BMW X-5. His professional manner made me feel that I was buying the c Mr. Joshi was helpful for making sure that I fully know the detail functions in BMW X-5. His professional manner made me feel that I was buying the car with honest and hassle free atmosphere while providing full responsiveness for the questions and follow-ups. More

Outstanding service, very knowledgable staff. Outstanding service and very knowledgable staff. Karen Herbert made the experience wonderful with her professional, but very friendly approach. She Outstanding service and very knowledgable staff. Karen Herbert made the experience wonderful with her professional, but very friendly approach. She certainly far exceeded my expectations. More