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BMW of Tigard

Tigard, OR

Overview
Employees
Reviews
Vehicles
4.5
1,257 Reviews
BMW of Tigard is now open in our brand new state-of-the-art facility just across Highway 217 from Washington Square Mall. Offering hundreds of vehicles on display under cover and exceptional new amenities.
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10035 SW Cascade Ave

Tigard, OR

97223

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Showing 1,257 reviews

August 27, 2022

Not a great customer service at all for a luxury places; the salesperson seemed bothered and irritated with my questions. More

by Jaclyn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jakob Lund
3.0
This rating includes all reviews, with more weight given to recent reviews.
Beni Jinar
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2022 -

BMW of Tigard responded

Hello Jaclyn, Congrats again on joining the BMW family with your recent purchase of a 2019 X1! As I shared in our extensive conversation yesterday, we sincerely appreciate your business and I am so sorry for any areas where your salesperson or our team fell short of your expectations. Please know that we have constructively reviewed your feedback with your Client Advisor. As I said on the phone directly to you, you absolutely belong at Kuni BMW and many of our clients trade in Toyotas and similar vehicles. We take special pride in witnessing the thrill of a first-time BMW owner getting familiar with their new (or pre-owned) vehicle! I am sure you will recall that we provided brand new floor mats at the time of your purchase on August 25 as well as having one of our Product Geniuses review the features and controls. In our conversation yesterday, I offered a second visit with a Product Genius after you’ve had a bit of time with your vehicle as well as taking care of a scratch that wasn’t discussed at time of purchase. I hope these efforts have gone some distance toward turning your experience around. Warm regards, Willie Higgins

August 20, 2022

Prompt service, questions answered, friendly no-pressure sales. Great customer service. Excellent overall experience, highly recommend. More

by dalaitta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beni Jinar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2022 -

BMW of Tigard responded

Hi Dalaitta, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

August 07, 2022

Great customer service and Dan is amazing advisor who provided above and beyond respective customer service. More

by MRain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2022 -

BMW of Tigard responded

Hi Mrain, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2022

Amazing customer service. Friendly and you can really tell the sales reps, management and the financial people really care about finding you the perfect car and not just try t More

by Lauralove944
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Meeuwsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Beni Jinar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee MacLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2022 -

BMW of Tigard responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 23, 2022

Kuni BMW is my all time favorite dealership. No other dealership has come close to the level of excellent service I am provided with each time I have purchased a car from Kuni BMW. From sales to More

by Damrenx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalal Abou-Jamous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Dykstra, Steve Vargas
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Jun 25, 2022 -

BMW of Tigard responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 23, 2022

I have owned several BMWs in the past but Austin was by far the best client advisor I have ever had. No pressure at all, very knowledgeable abut the product and went far out of his way to assist with all m More

by Samer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Dykstra
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Jun 25, 2022 -

BMW of Tigard responded

Hello Samer, thank you for your kind review; we are happy to pass along your comments to the team here at Kuni BMW! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2022

Great experience working with Matt at Kuni. Found a car quickly,, easy negotiating, and quickly moved us through the process. Thanks again for a hassle-free experience and wonderful vehicle Ma More

by mregan3210
Recommend Dealer
Yes
Employees Worked With
Matt Ganotis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2022 -

BMW of Tigard responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Kuni BMW! We look forward to your next visit! Take care!

June 08, 2022

I have now purchased or leased four vehicles from Kuni BMW, over five transactions, and I appreciate so much the excellent customer service. Of all my customer experiences across all kinds of products, Ku More

by Brian S
Recommend Dealer
Yes
Employees Worked With
Arex Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2022 -

BMW of Tigard responded

Hi Brian, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

May 18, 2022

Abdul Ogbi was professional and made buying my car an easy and enjoyable experience. I would highly recommend Kuni BMW. More

by parsons.l
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Ogbi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2022 -

BMW of Tigard responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

May 01, 2022

Service was excellent. Dan got us checked in quickly and arranged a loaner car when it was realized repair might take longer than expected. More

by Roger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2022 -

BMW of Tigard responded

Hello Roger, we're happy you found our staff to be so supportive during your experience here at Kuni BMW. We are always more than happy to assist you if anything else comes up. Take care!

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