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BMW of Wesley Chapel

Wesley Chapel, FL

4.5
542 Reviews
Welcome to BMW of Wesley Chapel. As a member of the Morgan Auto Group, we provide a luxury experience beyond compare. We’re excited to debut our new state-of-the-art facility in 2021. It will be 130,000-square-feet, one of the largest BMW facilities in Florida. But you don’t have to wait for our new dealership to make your dream of owning the Ultimate Driving Machine® come true. You can still shop and service your vehicle at our current facility while the new one is under construction. Our friendly and knowledgeable staff is dedicated to your complete satisfaction. Let them introduce you to our large inventory of new BMWs or select from an extensive selection of BMW Certified and quality pre-owned vehicles. No matter which vehicle you choose, you’ll enjoy the ultimate in customer service which continues well beyond the sale. Come visit BMW of Wesley Chapel and allow us to exceed the ultimate standards that you’ve come to expect from the BMW brand. We’re just 20 minutes from anywhere in South Tampa and Brandon.
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26617 State Rd 56

Wesley Chapel, FL

33544

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Showing 542 reviews

December 01, 2021

Mercedes was wonderful. Stayed in touch with me and followed up throughout the process. Thanks More

by jwsmithgee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mercedes
November 30, 2021

Excellent customer service and attention to detail from everyone involved. I will continue to do my maintenance here. More

by L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
German Diez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristain Reyes-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Stroup
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaCole Boles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

The service was fast very professional I will continue to get my car serviced at the dealership thank you More

by lynnsoden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Darner
November 24, 2021

Thorough service and great communication from the technician and service advisor. My vehicle was fixed in a timely manner and within the promised time. More

by xolair5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
October 27, 2021

I gave the car for service 1 week back, and I came back to my house. After a couple of hours, I got a call from the show that it got hit by some other guys and when I went to the show I saw it was parked a More

by srikanth.ashadapu
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Eric Costello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

BMW of Wesley Chapel responded

This is upsetting to hear and we would like to learn more about your visit. Please send us an email with further information so that we can look into this issue immediately. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

October 05, 2021

Rey will do what it takes to get something done. Mersadis is just a very knowledgable, pleasant to work with, service oriented individual. More

by vettekat
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rey, Mersadis
October 02, 2021

I drive back and forth from boston and have used three dealerships. Wesley Chapel has been the most comprehensive and professional . Very responsive, friendly and resolved my problem quickly. Loved the vi More

by Val
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

Kevin D. did an amazing job keeping me updated with the status of the service. Zach R. Was extremely insightful in his feedback of the services performed. Both represented the dealership well and added More

by L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin D, Zach R.
October 01, 2021

Really sorry we purchased our 2022 M8 Competition from this dealer. A combination of incompetence and couldn't care less attitude has made our experience to date rather unpleasant. They screw up and act l More

by M8 Owner
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Eric Costello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jusvani Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

BMW of Wesley Chapel responded

We apologize for anything we've done to earn this rating and would like to learn more about your visit. Please send us an email with any other information you'd like to share. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

Nov 30, 2021 -

M8 Owner responded

Suffice to say, things have not improved at all since my first post.

September 29, 2021

It was great experience from ordering vehicle and untill we picked up when it arrived. Great Job More

by Viral Patel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIke Attia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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