
BMW of Wesley Chapel
Wesley Chapel, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 561 reviews
BMW of Wesley Chapel truly sets the standard for what a service department should be like. To begin with, I had the pleasure of working with Harley Kaelar as my service advisor. I chose her after reading service department should be like. To begin with, I had the pleasure of working with Harley Kaelar as my service advisor. I chose her after reading many reviews about the manner in which she deals with her customers and her trustworthiness. All of the reviews were spot on. Even though I had an appointment scheduled, she offered to have me bring the vehicle in as early as I wanted. Once I arrived, she greeted me as if we had been friends for a long time. She took her time explaining what I could expect as part of the service and offered me some very sound advice regarding the care of my vehicle. If you are in need of any BMW service, save yourself from the hours of research I did on repair shops and service advisors. Just see Harley Kaelar and I am confident she will take care of you in the same manner. She is a true asset to the BMW of Wesley Chapel family. More
The service department was amazing! Truly helpful and authentic! Patrick helped me with an unusual situation and assured me all would be taken care of and it was. I highly recommend! Truly helpful and authentic! Patrick helped me with an unusual situation and assured me all would be taken care of and it was. I highly recommend! More
BMW of Wesley Chapel provided excellent customer service throughout my entire experience with them. James, in the service department, was exceptional and very courteous. I definitely would recommend this throughout my entire experience with them. James, in the service department, was exceptional and very courteous. I definitely would recommend this dealership in the future. More
Dishonest and Unprofessional Experience I had an extremely disappointing experience with BMW of Wesley Chapel. The car I was interested in was falsely advertised as a Certified Pre-Owned M Sport, wh extremely disappointing experience with BMW of Wesley Chapel. The car I was interested in was falsely advertised as a Certified Pre-Owned M Sport, which it wasn’t. After being told the deal would work with my payment budget, they ran my credit—then suddenly realized they miscalculated taxes, couldn’t certify the car without spending over $4,000, and the payment would be way higher than promised. They admitted their mistakes but refused to honor the original terms or take any responsibility. I was left with a hard credit hit and no car—all because of their poor communication, false advertising, and lack of integrity. Avoid this dealership. More
Great service throughout! Quick check in and out. Communication was very good and was completely satisfied. Quick check in and out. Communication was very good and was completely satisfied. More
The team was absolutely brilliant, they accomplished timely and help with all my need. Thank you again timely and help with all my need. Thank you again More
Excellent service department. Our advisor, Ryan Darner, is outstanding. He is one of the best I have worked with in our 35 years of owning BMW 3’s, 4, 5’s, 7, X5, Z3, and Z4M. Our advisor, Ryan Darner, is outstanding. He is one of the best I have worked with in our 35 years of owning BMW 3’s, 4, 5’s, 7, X5, Z3, and Z4M. I use your service department because of him. More