BMW of Wesley Chapel

Great Service. Fast and reliable. Always go above and beyond to help with any issues. Fast and reliable. Always go above and beyond to help with any issues. More

Best dealer experience I had. Honesty, fairness and reasonable price start with. After 3rd rounds of negotiation in about 15 minutes deal had been made within my expectations. Spe Honesty, fairness and reasonable price start with. After 3rd rounds of negotiation in about 15 minutes deal had been made within my expectations. Special thank with respect to Joe Nabors /Sales Manager for made this deal easy and his help on the unexpected saving after agreed on the price also to Sachin Verma /Sales Advisor for following up and the nice hospitality. Highly recommend this place. More

Tomas is THE REASON we went with bmw of Wesley chapel xxxx of a guy He works with you and you’re not just a number ! Period. xxxx of a guy He works with you and you’re not just a number ! Period. More

Clean, comfortable and courteous. Waiting time was appropriate and my vehicle was taken care of as assured. Waiting time was appropriate and my vehicle was taken care of as assured. More

The service was excellent. The atmosphere was extremely pleasant. I find the employees to be helpful and attentive Jose especially, he provides required information and guida The atmosphere was extremely pleasant. I find the employees to be helpful and attentive Jose especially, he provides required information and guidance without being pushy. More

Finance manager created a lien for bank loan that they did not issue. Can not trade or sell car now. So, I own the car, but state shows I have a lien. Went to trade the car and they said I can not trade did not issue. Can not trade or sell car now. So, I own the car, but state shows I have a lien. Went to trade the car and they said I can not trade it. Bank has no record of any loan, account, or lien on the car. Also other examples were they lied about the car sale. Stay away from this dealership More

Great dealership Everyone was very professional the service was excellent the vehicle was done on time service was excellent the vehicle was done on time More

BMW of Wesley Chapel truly sets the standard for what a service department should be like. To begin with, I had the pleasure of working with Harley Kaelar as my service advisor. I chose her after reading service department should be like. To begin with, I had the pleasure of working with Harley Kaelar as my service advisor. I chose her after reading many reviews about the manner in which she deals with her customers and her trustworthiness. All of the reviews were spot on. Even though I had an appointment scheduled, she offered to have me bring the vehicle in as early as I wanted. Once I arrived, she greeted me as if we had been friends for a long time. She took her time explaining what I could expect as part of the service and offered me some very sound advice regarding the care of my vehicle. If you are in need of any BMW service, save yourself from the hours of research I did on repair shops and service advisors. Just see Harley Kaelar and I am confident she will take care of you in the same manner. She is a true asset to the BMW of Wesley Chapel family. More

The service department was amazing! Truly helpful and authentic! Patrick helped me with an unusual situation and assured me all would be taken care of and it was. I highly recommend! Truly helpful and authentic! Patrick helped me with an unusual situation and assured me all would be taken care of and it was. I highly recommend! More

BMW of Wesley Chapel provided excellent customer service throughout my entire experience with them. James, in the service department, was exceptional and very courteous. I definitely would recommend this throughout my entire experience with them. James, in the service department, was exceptional and very courteous. I definitely would recommend this dealership in the future. More