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BMW of West Chester
West Chester, PA
3,934 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,934 reviews
January 23, 2026
Drop off staff can be more helpful. They need to be better trained, and more responsive to customer needs. They need to be better trained, and more responsive to customer needs. More
by ltnew1031
Verified CustomerEmployees Worked With
January 23, 2026
We had an exceptional experience at this dealership. We would definitely recommend it! Our salesman was knowledgeable and efficient! We would definitely recommend it! Our salesman was knowledgeable and efficient! More
by Lkeammerer
January 23, 2026
My salesperson Lauren was terrific. She had everything organized in advance and the entire transaction was quick and easy. Jayson in finance was also great. Easiest car purchase ever. She had everything organized in advance and the entire transaction was quick and easy. Jayson in finance was also great. Easiest car purchase ever. Love my new car! More
by Suzamh
January 23, 2026
They quickly arranged an emergency repair visit to fix water leaks from my sunroof. Everything was done under warranty. water leaks from my sunroof. Everything was done under warranty. More
by jspare3
January 23, 2026
We brought one of our cars in for a scheduled service visit. On our way home from the dealership our other car experienced a problem that resulted in our returning to the dealership for an emergency serv visit. On our way home from the dealership our other car experienced a problem that resulted in our returning to the dealership for an emergency service visit. Bill Cosenza coordinated resolving both service issues and had both cars back to us in a timely manner. We greatly appreciate his professionalism, courtesy, and expertise, which he consistently provides. More
by MARYANNECOLA
January 23, 2026
The oil change and courtesy vehicle check along with the video was done quickly and professional. The check in and out was handled excellently by Heather. video was done quickly and professional. The check in and out was handled excellently by Heather. More
by hogspyder
January 22, 2026
Scott and the entire team were all excellent and very professional. Totally enjoyable experience…Use Scott you won’t be disappointed. professional. Totally enjoyable experience…Use Scott you won’t be disappointed. More
by aaron.dats.all
January 22, 2026
I recently purchased a 2024 Electric Mini Cooper from this dealership. The entire process was smooth and pleasant and the car is amazing. this dealership. The entire process was smooth and pleasant and the car is amazing. More
by jacqui.north
Employees Worked With
January 22, 2026
Service was clearly explained. Good service system with phone notifications. Comfortable waiting area with refreshments. Professional & friendly associates. Thank you! Good service system with phone notifications. Comfortable waiting area with refreshments. Professional & friendly associates. Thank you! More
by Nor Momin
