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BMW of West Chester
West Chester, PA
4,236 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,236 reviews
April 01, 2026
Melissa was nice and they treated me fairly. She also followed up which was great. My only issue with the dealer is their prices for work/labor are very high. She also followed up which was great. My only issue with the dealer is their prices for work/labor are very high. More
by aaronwindle
Verified CustomerEmployees Worked With
March 31, 2026
I always have a great experience at West Chester BMW! My car was done early and was cleaned inside and out!! My car was done early and was cleaned inside and out!! More
by Bklewis5439541
March 31, 2026
I bought and serviced my car there since new. My latest experience, keeping it till everything was right affirms my choice. Bill made sure all was well before he'd let me take it. Kept me informe My latest experience, keeping it till everything was right affirms my choice. Bill made sure all was well before he'd let me take it. Kept me informed through the whole process. Definitely will keep servicing at BMW of West Chester. More
by Lfeathers
March 31, 2026
Phenomenal experience with Scott - hands down pro - I would recommend him and give him 5 stars would recommend him and give him 5 stars More
by John@rockwellurbanforestry.com
March 31, 2026
The BMW of West Chester dealer, is a very clean comfortable car dealership. The service I received was excellent; John Mason did great work, and I appreciate the "Video Summary". Ian Khan, my servi comfortable car dealership. The service I received was excellent; John Mason did great work, and I appreciate the "Video Summary". Ian Khan, my service advisor, was phenomenal, love his spirit and helpfulness. Both were above and beyond. Thanks BMW of West Chester. More
by herbjr
Employees Worked With
Ian Khan
March 31, 2026
Scott is a true professional . From beginning to end my purchase was handled with the greatest of care From beginning to end my purchase was handled with the greatest of care More
by turbos7903
March 31, 2026
Super easy to work with and very responsive. Able to manage my purchase remotely. Convenient services to complete the purchase. Able to manage my purchase remotely. Convenient services to complete the purchase. More
by clcdvm
March 31, 2026
I liked the loaner. Work was completed timely. Staff is courteous and salesperson was helpful and friendly Work was completed timely. Staff is courteous and salesperson was helpful and friendly More
by firo.assefi
Employees Worked With
March 30, 2026
Ralph is an awesome sales person. He provided the best pricing and service I could’ve hoped for! This is my third BMW from the West Chester dealership and I’ve never been disappointed He provided the best pricing and service I could’ve hoped for! This is my third BMW from the West Chester dealership and I’ve never been disappointed! More
by mcalamaro
March 30, 2026
My experience at BMW service at West Chester is always excellent. My new service manager, Joelle, was very professional and also took excellent care of my car's requirements. excellent. My new service manager, Joelle, was very professional and also took excellent care of my car's requirements. More
by donjudd
Employees Worked With
Joelle
