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BMW of West Chester
West Chester, PA
3,048 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,048 reviews
June 18, 2025
Amy had great communication and was super friendly. I really appreciated her help with my car and getting things done quickly. I really appreciated her help with my car and getting things done quickly. More
by JPCROWLEY
Verified CustomerEmployees Worked With
June 17, 2025
Love this dealership - everyone was welcoming and friendly! Justice was absolutely excellent to work with; he is very knowledgeable about the brand! What I liked most is that he listened to my needs friendly! Justice was absolutely excellent to work with; he is very knowledgeable about the brand! What I liked most is that he listened to my needs and my driving preferences to help me decide on the best car and features should have. Best car buying experience ever! Highly recommend Justice to work with. More
by Joanne
June 17, 2025
The entire experience was top notched. We live about an hour away from the dealership and we wanted to know before driving what our all in price would be if we decided to purchase before w We live about an hour away from the dealership and we wanted to know before driving what our all in price would be if we decided to purchase before we drove down. We liked the Certified Preowned X3 we saw online and had been searching for a low mileage 2022 with the exact color combination and feature set but we also had a good idea of its value. Through great text and email communication we were able to work out the details and the whole experience was efficient and enjoyable More
by R&A
June 17, 2025
Dealership does a very thorough job and has competent technicians who are very detail-oriented. Focus is on quality and giving the vehicle back to the customer in top condition. technicians who are very detail-oriented. Focus is on quality and giving the vehicle back to the customer in top condition. More
by jbrac
June 16, 2025
White glove service from start to finish. Excellent communication and the right mix of technology and personal service to help me feel great about my decision to choose BMW for my driving exp Excellent communication and the right mix of technology and personal service to help me feel great about my decision to choose BMW for my driving experience and vehicle service. More
by JAMESWITMER
June 15, 2025
Scheduling and service was easy and seamless. Would have loved a loaner similar to my level of vehicle but maybe they don’t have them Would have loved a loaner similar to my level of vehicle but maybe they don’t have them More
by KMITCHPA
Employees Worked With
June 14, 2025
Caroline was courteous, and got my car serviced on time. She was even able to schedule a detail on short notice. She was even able to schedule a detail on short notice. More
by ksc31
June 14, 2025
All around great dealerships and people very helpful best around what else can you really say about them. around what else can you really say about them. More
by JAMERAHSDAD
June 14, 2025
Safety inspection was completed and I am considering the proposals. The second issue that I brought the car in for was not fixed. proposals. The second issue that I brought the car in for was not fixed. More
by dmaier2130
Employees Worked With
June 13, 2025
Know their stuff and kept me informed and took care of everything I think they think i should everything I think they think i should More
by ALFREDYUDES
Employees Worked With
