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BMW of West Chester
West Chester, PA
3,284 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Verified Customer
August 28, 2025
Brought car in for recall. Recall notice said it would take less than an hour. However, I wasn't permitted to wait (it took 7 hours) Recall notice said it would take less than an hour. However, I wasn't permitted to wait (it took 7 hours) More
by CRUISERDAVE1
August 28, 2025
Scott was amazing, he had my ride all set up to go for me, all the paperwork was explained to me by a human who made it simple to understand not like lawyer jargon. Brian was really helpful showing me all me, all the paperwork was explained to me by a human who made it simple to understand not like lawyer jargon. Brian was really helpful showing me all the vehicle features very bright young man he belongs at west chester BMW. Everyone is helpful and not pushy, Scott in particular is very knowledgeable about each vehicle and explains things in a down to earth manner, I will stick with there site as long as I am in PA. Scott defintely gets 11/10 in my book More
by bzgst
Employees Worked With
August 27, 2025
Professional. Courteous. Attentive. Efficient. Helpful. Clean. Great coffee and snacks. Easy to get to. Timeliness Courteous. Attentive. Efficient. Helpful. Clean. Great coffee and snacks. Easy to get to. Timeliness More
by GAIL.BRANSON
Employees Worked With
August 27, 2025
Always a pleasure having my car serviced here . The staff are both pleasant, professional, & informative. The staff are both pleasant, professional, & informative. More
by fostersfriend
Employees Worked With
August 27, 2025
Everyone at BMW West Chester was helpful and professional, especially Anthony, who went above and beyond for us. professional, especially Anthony, who went above and beyond for us. More
by Abecker111
Employees Worked With
August 27, 2025
I have been a customer for 30 years and the people and service are always excellent. service are always excellent. More
by JIMCAVAN
August 26, 2025
Scott, Brian and the dealers were excellent, they helped me get into a new vehicle asap, and it was exactly the one i wanted. Scott is personable, knowledgeable and very down to earth. I give him 10 stars a me get into a new vehicle asap, and it was exactly the one i wanted. Scott is personable, knowledgeable and very down to earth. I give him 10 stars and really appreciate the service it was beyond excellent. I will purchase all my vehicles from Scott and his team,,,,Brett More
by bzgst
August 26, 2025
Scott was a great help in finding my dream car. The color combination and package I was looking for was a particular challenge, but Scott was able to come through and find exactly what I wanted. Th The color combination and package I was looking for was a particular challenge, but Scott was able to come through and find exactly what I wanted. Thank you! More
by Kutschc
Employees Worked With
