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BMW of West Chester
West Chester, PA
2,968 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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September 05, 2024
Good timely service. Car was finished ahead of schedule. Good job by all who were involved. Car was finished ahead of schedule. Good job by all who were involved. More
by snyderdavidp
Verified CustomerEmployees Worked With
September 05, 2024
I like this dealership they are well organized and lots of certified pre owned cars to choose from my car was detailed the day I was ready to pick it up. I love my car! of certified pre owned cars to choose from my car was detailed the day I was ready to pick it up. I love my car! More
by Hanycycling
Employees Worked With
September 04, 2024
Heather was very responsive and kept me informed about repairs providing loaner since repairs took several days due to parts. Mechanic thoroughly inspected vehicle and provided easy to understand suggest repairs providing loaner since repairs took several days due to parts. Mechanic thoroughly inspected vehicle and provided easy to understand suggestions. One improvement noted—difficult to reach desk checkout staff by phone and system originally asked me to pay incorrect amount. More
by LRATCHFORD
September 03, 2024
What can I say but dealing with BMW of WC is the BEST- especially the service department and Caroline!!! especially the service department and Caroline!!! More
by c7zzgt
September 03, 2024
Excellent experience with the sales representative as the purchase was made via the phone and via email. I have to give him credit accommodated my crazy schedule and my son is ecstatic with the car. So thank purchase was made via the phone and via email. I have to give him credit accommodated my crazy schedule and my son is ecstatic with the car. So thank you and yes I would refer other customers to your dealership. More
by smatarazzo0
September 03, 2024
I recently purchased my second car from Scott Gately, and once again, the experience was outstanding. he is incredibly knowledgeable, patient, and genuinely cares about finding the right vehicle for his and once again, the experience was outstanding. he is incredibly knowledgeable, patient, and genuinely cares about finding the right vehicle for his customers. Both times, Scott went above and beyond to ensure we were comfortable with our decision, never pressuring us to make a quick choice. The entire process was smooth, transparent, and actually enjoyable, which isn’t something you often hear about buying a car.. More
by Thannagan
Employees Worked With
September 03, 2024
Sales and service are excellent! The service department is thorough and explains everything. Joe Izzi is my advisor and I trust him implicitly! The service department is thorough and explains everything. Joe Izzi is my advisor and I trust him implicitly! More
by CKW500
Employees Worked With
September 03, 2024
I recently purchased a certified pre-owned X3 from Robert Madden. Robert was great to work with. The condition of the car is like new. I received a fair value on my trade. Purchase and delivery went very Madden. Robert was great to work with. The condition of the car is like new. I received a fair value on my trade. Purchase and delivery went very smoothly. Overall a great experience. More
by TJR
Employees Worked With
September 02, 2024
Inadequate communication and total wait time of three hours after scheduling an appointment just for inspection and oil change. hours after scheduling an appointment just for inspection and oil change. More
by sid_bcet
Employees Worked With
September 02, 2024
Heather was a pleasure to deal with, very caring and got me the best deal she could! me the best deal she could! More
by Marmor5682
Employees Worked With
