Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of West Chester
West Chester, PA
2,967 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,967 reviews
August 23, 2024
My car got a flat tire and I was from out of town. BMW of West Chester was able to tow my car to the dealership and replace my tire same day. Everyone from the parts department to the service departme BMW of West Chester was able to tow my car to the dealership and replace my tire same day. Everyone from the parts department to the service department were top notch. More
by A Munawar
Verified Customer
August 23, 2024
Everything was done timely and professionally with care on the service provided. Thank you again on the service provided. Thank you again More
by PJKIDD
Employees Worked With
August 18, 2024
Scott, Nick and the rest of the folks at BMW of West Chester made my experience easy, fast and so very pleasant. Feeling comfortable that they will stand behind their product. Thank you for making this Chester made my experience easy, fast and so very pleasant. Feeling comfortable that they will stand behind their product. Thank you for making this experience so streamlined. More
by Sue
August 18, 2024
Justice Mogano has been a pleasure to work with over the years. He listens carefully to our needs and always comes through with a deal we can live with. I love my new BMW. When it's time for my next one, years. He listens carefully to our needs and always comes through with a deal we can live with. I love my new BMW. When it's time for my next one, Justice will be the salesperson I turn to. He's an A+ kind of guy! More
by Olivia and Ernie's mom
Employees Worked With
August 16, 2024
I would NEVER service or buy another BMW anywhere else. Ian in sales is great. Bill Cosenza in service is the absolute best! Class guy Ian in sales is great. Bill Cosenza in service is the absolute best! Class guy More
by Dr Pete C
Employees Worked With
August 16, 2024
He was very, very great at assessing my condition. He scheduled an Uber to take me home. He scheduled an Uber to take me home. More
by dwgamberg
Employees Worked With
August 15, 2024
I had a great experience at BMW of West Chester. Justice was extremely helpful and made the whole process smooth and stress-free. He was knowledgeable, patient, and made sure I got exactly what I w Justice was extremely helpful and made the whole process smooth and stress-free. He was knowledgeable, patient, and made sure I got exactly what I was looking for. Highly recommend! More
by ukrman28
Employees Worked With
August 14, 2024
Another great experience at West Chester BMW. This is my second purchase and I wouldn’t go anywhere else! Scott and his crew were fantastic. Thanks for a quick, easy, and flawless experience! This is my second purchase and I wouldn’t go anywhere else! Scott and his crew were fantastic. Thanks for a quick, easy, and flawless experience! More
by JennyB
Employees Worked With
August 13, 2024
I came in for state inspection. That was accomplished and I asked about 2 other issues and made an appointment to have them taken care of. Everything was done in a timely manner, an That was accomplished and I asked about 2 other issues and made an appointment to have them taken care of. Everything was done in a timely manner, and I really appreciate the information presented ahead of the service. My service advisor is the best! More
by CKW500
