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BMW of West Chester - Service Center
West Chester, PA
509 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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509 Reviews of BMW of West Chester - Service Center
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May 09, 2024
Excellent service. Attentive and clear. Both Heather and the staff were excellent and provided the service I’ve come to expect from BMW of West Chester. Attentive and clear. Both Heather and the staff were excellent and provided the service I’ve come to expect from BMW of West Chester. More
by jadepaulojr
Verified CustomerEmployees Worked With
Helpful May 09, 2024
Always great service, comfortable lounge and expert workmanship. Never disappointed with service. Always wash my car when finished workmanship. Never disappointed with service. Always wash my car when finished More
by SWOGAN1
Employees Worked With
May 07, 2024
Able to get me an appointment last minute and still got my car done in no time! my car done in no time! More
by JOSEPHARUFFO
Employees Worked With
May 07, 2024
Bill Cosenza makes an impossible job seem easy. Saturday morning and a packed schedule yet he’s able to squeeze me in to replace a blown tire. As I waited for my car I watched as Bill interacted w/ Saturday morning and a packed schedule yet he’s able to squeeze me in to replace a blown tire. As I waited for my car I watched as Bill interacted w/ a number of customers. Always professional, he spoke in a matter of fact tone and he made sure each customer that I saw him speak with understood their particular car issue and the solution. Hopefully BMW of WC values people like Bill. Otherwise there are numerous companies searching for this type of person. More
by MSCHU2219
Employees Worked With
May 06, 2024
Timely prompt accurate service. Center was very clean and have amenities. Service folks are friendly Center was very clean and have amenities. Service folks are friendly More
by Satya
May 06, 2024
Melissa is great to work with and I love the vehicle video provided by the tech. video provided by the tech. More
by mary
Employees Worked With
May 04, 2024
Melissa in the service department is very professional, friendly, and is very helpful with scheduling. friendly, and is very helpful with scheduling. More
by catherinequinn10
May 02, 2024
Heather the the service team at West Chester BMW are professional and thorough. They do excellent service repairs and the costs are reasonable. professional and thorough. They do excellent service repairs and the costs are reasonable. More
by jebbird
Employees Worked With
May 02, 2024
The service and care that I received was valuable and grateful. Even though my car needed service I still Felt valued as a customer. grateful. Even though my car needed service I still Felt valued as a customer. More
by Lynard
May 02, 2024
Melissa’s customer centricity is unmatched. She maintains amazing relationships and undoubtedly influences customer retention at the dealership. She maintains amazing relationships and undoubtedly influences customer retention at the dealership. More
by Bosacco
