BMW of West Chester - Service Center

The dealership clearly values the customer and brings quality to each interaction realizing that each moment spent with one customer can translate into interactions with many other potential customers. S quality to each interaction realizing that each moment spent with one customer can translate into interactions with many other potential customers. Smart! More

This was my first service appointment for my new X5. Frank came highly recommended by a friend who's been going to them for years. The appointment was great. I appreciated the attention to detail and Frank came highly recommended by a friend who's been going to them for years. The appointment was great. I appreciated the attention to detail and their diagnosis and resolution of a small problem the car had been having. Car was ready on time: washed and vacuumed and the tire pressure properly inflated. More

Melissa as a professional advisor always and takes the time to walk us thru the process. Never has a problem helping or explaining anything yo us! We appreciate her very much! time to walk us thru the process. Never has a problem helping or explaining anything yo us! We appreciate her very much! More

Great service, delivered on time. I was kept informed throughout the entire process. Great job by the entire team. I was kept informed throughout the entire process. Great job by the entire team. More

Work is consistently good. People are competent and easy to work with. Quiet. Comfortable place to get work done while waiting. People are competent and easy to work with. Quiet. Comfortable place to get work done while waiting. More

Bill Cosenza is always helpful and looks after my vehicles when I have them in for service. The service technicians are very competent. vehicles when I have them in for service. The service technicians are very competent. More

Amazing customer service and exceptional work in repairing my BMW. We are very pleased with Melissa’s performance. repairing my BMW. We are very pleased with Melissa’s performance. More

Great customer service, characterizedby transparent communication and the specialized skills necessary to get the job well done. communication and the specialized skills necessary to get the job well done. More

I appreciate the ease of scheduling, the confidence of service, and the excellent and transparent communication. Been working with this dealership for 17 years now and the employees are outstanding. service, and the excellent and transparent communication. Been working with this dealership for 17 years now and the employees are outstanding. More

Very communicative and kept me in the loop during all steps. Was very responsive when I needed to speak to her. steps. Was very responsive when I needed to speak to her. More