BMW of West Chester - Service Center

Great customer service. Melissa is very knowledgeable and she's great and provides excellent customer service Melissa is very knowledgeable and she's great and provides excellent customer service More

Great facility. Super clean. Staff is overly courteous and professional. The service staff were honest and that is hard to find. Super clean. Staff is overly courteous and professional. The service staff were honest and that is hard to find. More

Our service advisor Joe Izzi is always great to work with. He is patient and helpful. with. He is patient and helpful. More

Great service…. Bill is a fine technician and professional. I respect his opinions and experience. Bill is a fine technician and professional. I respect his opinions and experience. More

Heather is an excellent service advisor. She is always professional, friendly, knowledgeable and incredibly helpful! She is always professional, friendly, knowledgeable and incredibly helpful! More

Frank and the support is the main reason I continually refer friends to OTTOS . After the new BMW is procured service support is what’s left of customers returning refer friends to OTTOS . After the new BMW is procured service support is what’s left of customers returning More

Excellent service and customer care. Too care of my service request within the time and delivered Too care of my service request within the time and delivered More

Jay Miller. Was great, i feel I have a great experience, i would recommend it to my family and friends. Was great, i feel I have a great experience, i would recommend it to my family and friends. More

Heather was very helpful and attentive to detail. She was a pleasure to work with! She made sure my car was ready for my birthday, which I really appreciated. She was a pleasure to work with! She made sure my car was ready for my birthday, which I really appreciated. More

You've lost me as a customer! The price charged for replacement of my valve cover was considerably above estimates I got later from other sources. And, your dealership's new polic The price charged for replacement of my valve cover was considerably above estimates I got later from other sources. And, your dealership's new policy of charging a 3% surcharge for payment with a credit card just adds insult to injury. 2012 128i owner More