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BMW of West Chester - Service Center

West Chester, PA

4.7
897 Reviews

897 Reviews of BMW of West Chester - Service Center

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August 13, 2024

Always outstanding service at BMW of west Chester, timely and efficient. They make the process seamless! More

by Awsrider003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

BMW of West Chester responded

We are delighted to hear your were so pleased with the seamless efficiency of our service team. Many thanks for choosing BMW of West Chester!

August 12, 2024

All aspects of the service at Otto's BMW are very good. We are buying a new car from the same dealership. More

by mleja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

BMW of West Chester responded

We are thrilled to hear you have been so pleased with the performance of our team here at BMW of West Chester!

August 12, 2024

Good service, accommodated service need at within a short window. Convenient location and friendly service More

by nahfiq786786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the accommodating performance of our service team. Many thanks for choosing BMW of West Chester!

August 10, 2024

Great service. Informed of everything before proceeding etc. options for what to get done.All staff very pleasant. More

by DEBGANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the pleasant and informative service experience delivered by our team here at BMW of West Chester!

August 10, 2024

Great service- easy to use app to communicate do avoided missed calls. Love this service! More

by cmtwyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

BMW of West Chester responded

We are delighted to hear we were able to communicate with you so effectively. Many thanks for choosing BMW of West Chester!

August 09, 2024

Responsive. Great communications. Scheduling on line is the best I’ve experienced. Quick repairs. Friendly. More

by jawa525252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

BMW of West Chester responded

We are happy to hear you found our online scheduler convenient to use and were so pleased with the friendly performance of our service team. Thank you for choosing BMW of West Chester!

August 09, 2024

Always so attentive and knowledgeable. I’d give more stars if I could! Caroline and her communication are second to none! More

by mandygiannattasio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

BMW of West Chester responded

Thank you for your wonderful compliments for the excellent communication delivered by Caroline on your service visit. Many thanks from all of us here at BMW of West Chester!

August 09, 2024

Appointment time was good. Everyone took care of everything quickly and easily.good experience. Well run More

by DMD328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the efficient performance of our service team. Many thanks from all of us here at BMW of West Chester!

August 09, 2024

Excellent service. Courteous. Prompt. Helpful sales team and Genius team. Service costs on the high side. More

by jspare3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the courteous performance of our team here at BMW of West Chester!

August 09, 2024

Came in for my regular service. Service last just an hour or so. Was very timely and professional. Highly recommend them. Will be back for my future services. More

by Rainier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the timely and professional performance of our service team. Many thanks from all of us here at BMW of West Chester!

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