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BMW of West Chester - Service Center

West Chester, PA

4.6
851 Reviews

851 Reviews of BMW of West Chester - Service Center

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March 16, 2025

The service process was efficient and people who worked there are very helpful. The rental car was a good bonus. More

by MICHELLEHLUO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

BMW of West Chester responded

It is fantastic to hear that the service process was efficient, and our service staff were very helpful during your visit. Thank you for choosing BMW of West Chester!

March 16, 2025

Service appointments are easily made and kept. Staff at the drive in are courteous Technicians well trained More

by JOEONSSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

BMW of West Chester responded

We are delighted to hear our appointment scheduling is easily made and the promised time is kept. We appreciate your thoughts on our courteous advisors and valets in the drive lane and our well-trained technicians. Thank you for choosing BMW of West Chester!

March 15, 2025

On time service is very important to me and every time I have bought my car in service has been great More

by WILLIAMROUNDTREE228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

BMW of West Chester responded

It is fantastic to hear that we provided the timely service you expect during your service visits. Thank you from everyone here at BMW of West Chester!

March 15, 2025

Heather is so accommodating and helpful. She explain everything in a nice and simple way. More

by padilla.june
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

BMW of West Chester responded

We are delighted to hear Heather provided accommodating and helpful service during your visit. We are pleased she was able to explain the process clearly and simply. Thank you from everyone here at BMW of West Chester!

March 14, 2025

Great service department, friendly and helpful sales staff. Purchased 2 M5's here and will again in the future. More

by WILDEBOERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

BMW of West Chester responded

We are thrilled to hear that you had such a positive experience with our service department and sales staff. Thank you for choosing BMW of West Chester and we look forward to your next visit!

March 13, 2025

Heather was amazing. The communication and care provided by her and her team was amazing. More

by DOUGLAS.JETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

BMW of West Chester responded

We are thrilled to hear that Heather and our service department provided exceptional communication and care during your visit. Thank you for choosing BMW of West Chester and we look forward to seeing you again!

March 13, 2025

Great operation, good communication and updating, courteous and professional. I brought in my 20 old 330i for some recall work and was treated like I brought in my newer car More

by NELSONVR6
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

BMW of West Chester responded

We are delighted to hear that you had a positive experience during your service visit. It is great to know that our communication, updates, and professionalism met your expectations. We are especially pleased that you felt well-treated, regardless of the age of your vehicle. Thank you for choosing BMW of West Chester!

March 11, 2025

Always great service and appreciate the communication and work performed by the agents and mechanics More

by TIMOTHYKRALL74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

BMW of West Chester responded

We are thrilled to hear that you consistently receive great service and appreciate the communication and work from our advisors and technicians. It is wonderful to know we are meeting your expectations. We look forward to continuing to serve you in the future and thank you for choosing BMW of West Chester!

March 11, 2025

The BMW Dearlersh is very good for good who owns the BMW that can relying for the safety check for the vehicle. I think you More

by NEALLEM4659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

BMW of West Chester responded

We are delighted you had a great service experience with our dealership. Thank you for choosing BMW of West Chester and we are looking forward to your next visit!

March 10, 2025

Always polite and friendly. clean establishment well maintained. Fast and sufficient always has plenty of snacks. More

by TONYOLIVERUPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

BMW of West Chester responded

We are delighted to hear that you found our establishment clean and well-maintained. It is wonderful to know that our team is always polite and friendly during your visits. Thank you for choosing BMW of West Chester!

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