BMW of West Springfield

I was in the market for a new all wheel drive family sedan. Meet with Gualter whose product knowledge of the BMW line of vehicles was amazing. After spending a few hours with him and going through my sedan. Meet with Gualter whose product knowledge of the BMW line of vehicles was amazing. After spending a few hours with him and going through my wants and needs; I decided on a 5 series. I returned a few days later with my wife and Gualter was able to find the perfect car that meet all of her requirements. From start to finish he made the whole process a seemless transaction that we felt comfortable with. The price was fantastic! The service we received and attention to the smallest details made us happier than we have ever been purchasing a vehicle. The whole team made us feel welcomed....like we were family. We will be sure to recommend BMW West Springfield to all of our freinds and family members. Thanks again. More

Dani was very attentive and patientduring our two visits to the dealership, taking the time to explain all the features and benefits of owning a BMW as compared to other car models we were considering at th to the dealership, taking the time to explain all the features and benefits of owning a BMW as compared to other car models we were considering at the time. We are very happy with the service provided and love our new car! More

Dani really knew the car & his stuff, pleasure to work with! I would definitely go back to him & would recommend him to anyone needing a new car. work with! I would definitely go back to him & would recommend him to anyone needing a new car. More

I came in to look around at the 3/5 series. I have a hard time deciding which one I would like best. I met Bryan while i was there. He was very knowledgeable of the different series cars. I felt like he was time deciding which one I would like best. I met Bryan while i was there. He was very knowledgeable of the different series cars. I felt like he was helping me instead of how the usual car salesman probes/bugs you, no pressure whatsoever. I left on a happy note and discussed with him that I was not ready at this time, but when I am he's the man for me. More

I was in having some work done on my current car and was looking around the showroom at the newer cars. Bryan introduced himself and was extremely polite and helpful from the start. He was able to answer al looking around the showroom at the newer cars. Bryan introduced himself and was extremely polite and helpful from the start. He was able to answer all of my questions about the car and never tried to push me into buying it like a lot of other salesmen will try to do. Some of the terms he used were a little advanced, but he was able to explain the benefits and features in terms someone who isn't so advanced with cars can understand. More

The sales experience was great and Jason was very helpful. We had an issue afterward with a minor issue that needed to be resolved. They fixed the issue and everything has been great since. We had helpful. We had an issue afterward with a minor issue that needed to be resolved. They fixed the issue and everything has been great since. We had a routine service appointment recently. We were in and out within 15 minutes of the quoted time. Much better than my old friends at New Country. More

Went in and worked with Bryan he was passionate and knowledgeable about the cars and seemed to take genuine interest in what I wanted. Would definitely go back and buy another vehicle from him. knowledgeable about the cars and seemed to take genuine interest in what I wanted. Would definitely go back and buy another vehicle from him. More

This was one of the most satisfying car buying experiences I've ever had. I would definitely go back there and recommend it to anyone. The sale was made with no pressure from anyone and everythi experiences I've ever had. I would definitely go back there and recommend it to anyone. The sale was made with no pressure from anyone and everything was made easy for me. Totally satisfied with the experience and the vehicle. The facility itself is top-notch. More

Good service , excellent service by the staff. Have bought 4 cars from Gualter and he has been outstanding to work with. I would recommend the dealership to my friends. bought 4 cars from Gualter and he has been outstanding to work with. I would recommend the dealership to my friends. More

Bill LaGrant is by far the the most sincere and friendliest salesperson I have ever worked with. I visited many BMW dealerships but certainly no one was able to provide as much knowledge as Bill. I friendliest salesperson I have ever worked with. I visited many BMW dealerships but certainly no one was able to provide as much knowledge as Bill. I already recommended many people to come down and see Bill for their next BMW. More