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BMW of West St. Louis

Manchester, MO

4.9
2,447 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,447 reviews

March 10, 2021

There's so many good things I could say about this place. Tarik was hands down the best client advisor I've ever worked with! From the moment we walked in he took the time to get to know us and made us feel More

by Matt Tyree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tarik Graham, Jeff Boyd
Mar 29, 2021 -

BMW of West St. Louis responded

Thank you for your very kind review, Matt. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of West St.Louis . We hope you'll enjoy your new vehicle.

March 09, 2021

Jeff was excellent in his communication with me throughout the process of having my X5 inspected, then sharing what was really needed in regards to repairs, as well as what could wait. We always t More

by conniehoulihan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

BMW of West St. Louis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeff and the team met your expectations. Thank you again for choosing BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

March 09, 2021

It has been great working with you David to get my new BMW. I would love to recommend you and the dealership to my friends. More

by Vinay Swarna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schaedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

BMW of West St. Louis responded

Here at BMW of West xx.Louis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with David, and it was a pleasure having you at the dealership. We appreciate your review!

March 09, 2021

My bmw had a loud noise and overheated a couple of times. I was able to get a quickk appointment, schedule a loaner and get my car fixed in 3 days! It was so nice that Rick texted me because I was working an More

by npjennyjen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
Mar 09, 2021 -

BMW of West St. Louis responded

We are very happy to hear that Rick provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thanks for choosing BMW of West St.Louis.

March 08, 2021

Zach was great to work with. He was very knowledgeable, made great suggestions and was willing to demo several purchase options without applying any pressure. More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Boersig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

BMW of West St. Louis responded

We are very happy to hear that Zach provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thanks for choosing BMW of West St.Louis.

March 08, 2021

Rami was great and helped me find exactly what I was looking for. This was the most painless car buy experience I've ever had. More

by Dustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Ramadan
Mar 09, 2021 -

BMW of West St. Louis responded

Here at BMW of West St.Louis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Rami, and it was a pleasure having you at the dealership. We appreciate your review!

March 06, 2021

We purchased a pre-owned vehicle for our daughter at this dealership and the service was very satisfactory. The sales people were very nice and attentive. Shout out to Veronica for taking good care of us by More

by Hello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Tran, Jeff Boyd
Mar 09, 2021 -

BMW of West St. Louis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Veronica and the team met your expectations. Thank you again for choosing BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

March 05, 2021

A more pain free buying experience that i would have thought possible. Rami was attentive but not aggressive and helped me find exactly what i was looking for. More

by Dustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Ramadan
Mar 09, 2021 -

BMW of West St. Louis responded

Thank you for taking the time to share your thoughts on working with Rami and our team. We're glad to hear we delivered such a great experience!

March 05, 2021

The service was excellent. Mindy was polite, friendly, and offered me options. She put me in a loaner and service was completed the same day. More

by Gjv1#
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

BMW of West St. Louis responded

We are very happy to hear that Mindy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thanks for choosing BMW of West St.Louis.

March 04, 2021

Easy to schedule same day service, great communication from the service advisor (Mindy). Great value when using the direct mail offers from BMW of West St. Louis. More

by TJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

BMW of West St. Louis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mindy and the team met your expectations. Thank you again for choosing BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

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