BMW of West St. Louis

David Schaedler could not have been friendlier during the purchasing process. I appreciate the dealership's willingness to meet in the middle on price, to buffer exterior scratches, and touch up the door jam purchasing process. I appreciate the dealership's willingness to meet in the middle on price, to buffer exterior scratches, and touch up the door jam scratches. My three critiques are that: 1) I was surprised that the vehicle was turned over to me with less than a 1/2 tank of gas instead of a full tank, 2) it appeared that the vehicle's tires were changed by the dealership and came with a new tire warranty, but the warranty was retracted after indicating that I would receive it, and 3) I'm not a fan of the $199 'documentation fee' that feels like a hidden fee added on top. More

Purchased a new X5 from David Schaedler at BMW of St. Louis. The price was very good and the trade value was fair. David did a great job (professional, knowledgeable, and maintained good communication) Louis. The price was very good and the trade value was fair. David did a great job (professional, knowledgeable, and maintained good communication). I've recommend David to a friend and would buy from him again. More

Absolutely the best dealership I’ve even gone to! Rami was over the top fantastic -seat car sale exec ever! All the way up to Craig the owner all took and continue to take a personal interest in me. They was over the top fantastic -seat car sale exec ever! All the way up to Craig the owner all took and continue to take a personal interest in me. They have a customer for life! More

David (sales) and Jeff (finance) were both outstanding. They both made the process easy and enjoyable! We would recommend both without hesitation to friends and family. They both made the process easy and enjoyable! We would recommend both without hesitation to friends and family. More

This dealership really worked with me, especially Ms. Veronica Tran. She was kind and patient and really helped me through the process and believed in me. I am thankful to her and greatly appreciative. T Veronica Tran. She was kind and patient and really helped me through the process and believed in me. I am thankful to her and greatly appreciative. This is my first car and I’m very excited. Thank you very much. More

My service experience was just what I would hope for. Jeff knew why I was there and what I needed as I drove in. It was raining, but I was able to drive directly into the service bay to stay dry. I w Jeff knew why I was there and what I needed as I drove in. It was raining, but I was able to drive directly into the service bay to stay dry. I waited for the service to be completed in a lounge where I got some coffee and animal crackers (gratis) and read my book until the work was done. There were a few of us in the lounge area, nicely distanced, but close enough we could do some neighborly chatting. The part needed had been ordered ahead of time, as expected, and the work was done in timely fashion. At the end, I received a short video showing my vehicle and describing the work. Best of all, the work was covered by warranty - no bill for me. More

Really liked the video review of my M3, Brandy and the rest of the service staff were friendly as ever, thank you for a great service experience! rest of the service staff were friendly as ever, thank you for a great service experience! More

Dawn was very helpful and friendly during the entire car buying experience. Felt welcomed and cared for during the whole process. Would recommend this dealership to family/friends. buying experience. Felt welcomed and cared for during the whole process. Would recommend this dealership to family/friends. More

Veronica was great to work with. Was buying a X3 for my just turned 16 year old nephew. Changed his mind 10 times on color, features and anything you could imagine. She was more patient than me and walk just turned 16 year old nephew. Changed his mind 10 times on color, features and anything you could imagine. She was more patient than me and walked him through all the choices. Entire experience at dealer was pleasure. Owner even took time to check in and say hello. More

Veronica Tran was wonderful to work with! She made the process very easy and very simple. Thank you for the great experience buying a car. process very easy and very simple. Thank you for the great experience buying a car. More