BMW of West St. Louis

Rami Ramadan was great! Highly recommend! Will definitely be back for future purchases and will tell anyone I know to go see him for their next vehicle! be back for future purchases and will tell anyone I know to go see him for their next vehicle! More

Everyone in the dealership was friendly and made sure the process was quick and simple. Veronica is very helpful and made the whole experience very positive. process was quick and simple. Veronica is very helpful and made the whole experience very positive. More

I have purchased 8 cars in 11 years. This was THE BEST car buying experience I’ve ever encountered from the minute I walked in the door. Brandon was so patient and a great listener. He never pushed me or car buying experience I’ve ever encountered from the minute I walked in the door. Brandon was so patient and a great listener. He never pushed me or came off like a person only wanting a sale. I worked in sales for a decade so sales knows sales and he was phenomenal. Linzie was also a pleasure to work with. He truly took care of me in making a deal and ensuring I got exactly what I wanted with the numbers. He made the buying experience so easy and has been extremely diligent with his communication. Bob made the signing of paperwork feel like two old friends catching up. He thoroughly explained my gap and extended warranty policies and was truly personable. Zack is the BMW master. He really showed me every feature on my new X5 and I drove away confident in knowing all the capabilities my car has to offer. If there is a dream team in the car sales, management, finance and education industry, it would be Brandon, Linzie, Bob and Zack. This team is undefeated and I would know (again 8 cars 11 years by choice). I’ll be relocating out of state but I PROMISE I will make the drive back to BMW West for car #9 when the time comes because I can’t put into words how wonderful my experience was. Thank you Brandon, Linzie, Bob and Zack. More

From the moment I walked in, David was very welcoming, not at all pushy and extremely knowledgeable. And he stayed until I understood enough about the car. not at all pushy and extremely knowledgeable. And he stayed until I understood enough about the car. More

First time owning a BMW and first time in for a scheduled service and wasn’t sure what to expect. I was very pleased with how the whole process worked with making appointment online and letting them know I service and wasn’t sure what to expect. I was very pleased with how the whole process worked with making appointment online and letting them know I was going to wait. Our Service Advisor, Rick, helped me understand what I should expect during my visit and approximately how long it should take. I was getting an oil change and check up. I did ask if while the car was there is they could hard attach my battery maintainer cable under the hood. The Tech, Joel did a very nice job installing and attaching the wiring for that request. Very much appreciated! More

Dawn and Jeff were so nice and they explained everything for me, being a first time car buyer and they made it seem so simple! for me, being a first time car buyer and they made it seem so simple! More

Excellent customer service. No heavy-handed tactics. Rami answered my many questions. Made buying a car not only pain-free, but pleasant as well. I highly recommend. Ask for Rami. answered my many questions. Made buying a car not only pain-free, but pleasant as well. I highly recommend. Ask for Rami. More

Helped me to get my dream car with in my budget and always friendly though I bug him with ton of questions.. thank you Tarik.. always friendly though I bug him with ton of questions.. thank you Tarik.. More

ONCE again-- BMW of West STL provided outstanding customer service. Jeff always goes above and beyond my expectations. Top notch organization from top to bottom. customer service. Jeff always goes above and beyond my expectations. Top notch organization from top to bottom. More

Very nice very professional nice atmosphere not a lot of stress Dawn was very friendly and upbeat. The finance manager was very efficient and professional stress Dawn was very friendly and upbeat. The finance manager was very efficient and professional More