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BMW of West St. Louis

Manchester, MO

4.9
2,468 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,468 reviews

December 13, 2020

Brandy was terrific. I appreciate all the effort she put into informing us about our vehicle. I really enjoyed the videos showing us exactly where the problem(s) was. Thank you More

by Msoliveoyl68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 12, 2020

I purchased a new X3 M40i from Rami. I've purchased many cars from many dealers in the past. I felt comfortable at the dealership but even more important I felt that I could trust Rami and his support team. More

by Tim W
Recommend Dealer
Yes
Employees Worked With
Rami Ramadan
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at BMW of West St.Louis. Please don't hesitate to reach out if you need anything else.

December 12, 2020

Veronica was an excellent salesperson and the entire staff at BMW of West St. Louis were very helpful and reasonable with their prices. Would highly recommend them. More

by ollaradam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Tran
Jan 05, 2021 -

BMW of West St. Louis responded

We appreciate your business. Veronica and the team look forward to serving you again soon!

December 12, 2020

The best car buying experience. Needed to buy a used 540 BMW, took 3 days and it’s in our garage. Will be back to buy an X3 next year for my daughter. More

by Schlipman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Suntrup, Jeff Boyd
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you.. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of West St.Louis.

December 11, 2020

We just purchased an X7 from Zach. He was responsive to our questions and finding the right car for our family. We are satisfied with price and love the new car. The service was excellent. Thanks, Zach. More

by heatherlhyatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Boersig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you so much for choosing BMW of West St.Louis! Congrats on your new purchase, and let us know if we can be of any more assistance!

December 11, 2020

Excellent service.Very good transaction.Everyone we dealt with was very friendly and efficient.We will highly recommend your business to any one looking for a car. More

by ph101842
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Ramadan
Jan 05, 2021 -

BMW of West St. Louis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

December 11, 2020

Brandy was great. She made sure we were able to get a loaner earlier than I originally requested, which saved us a trip, as we live about 50 miles from BMW of West St. Louis. More

by Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Straub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Tran, Brandy Wise
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 11, 2020

Brandy was great as always!! Top notch service, always in communication! She told me the price from beforehand and sent me videos and updates on when my car was complete and set me up with a loaner!! Thank y More

by Mmivf6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Jan 05, 2021 -

BMW of West St. Louis responded

It's great to hear that Brandy was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of West St.Louis.

December 11, 2020

Fantastic service!! It's great you are able to share the mechanic's video with the customer -- that's awesome!! And, Brandy Wise is very knowledgeable and takes time to answer any questions I have. More

by Julie Mills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 11, 2020

Awesome service by Brandy! She is the absolute best! I will for sure be coming back with my other BMW’s and bringing them to her! More

by Cainmitch29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Jan 05, 2021 -

BMW of West St. Louis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

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