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BMW of West St. Louis

Manchester, MO

4.9
2,464 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,464 reviews

November 11, 2020

Brandy is the reason I drive the distance. She is personable and caring. If Brandy was a salesperson I would purchase whatever she recommended. BMW of West Stl has a gem More

by mjmannin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Nov 13, 2020 -

BMW of West St. Louis responded

We are so glad that we had the opportunity to work with you, and that Brandy could make this a top-notch experience! We hope you see you again!

November 11, 2020

I work with Adam Ishac for many years and agree with many: he is extremely knowledgeable, dedicated to customers, and resolves any issue technical or economical. I recommend Adam to anybody interested i More

by Igor Lukash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Ishac
Nov 13, 2020 -

BMW of West St. Louis responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Adam and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 11, 2020

We traveled from Kansas City to do business with BMW of West St. Louis. Our salesman David S was outstanding. All other support staff were very professional as well. Zach, the BMw genius did a fantastic jo More

by Tk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Schaedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Arnold
Nov 13, 2020 -

BMW of West St. Louis responded

Here at BMW of West xx.Louis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Zach,David, and Bob. It was a pleasure having you at the dealership. We appreciate your review!

November 10, 2020

Brandy provided outstanding customer service, updates on services needed, and a time when my vehicle would be available for picked up. The service by far was the best. More

by raekil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Nov 10, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your thoughts on working with Brandy Wise. We're glad to hear we delivered such a great experience!

November 10, 2020

I had my car in last week for an oil change and to be detailed. Jeff and his team did a great job was finished early! I always get great service! More

by Char
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Wise
Nov 13, 2020 -

BMW of West St. Louis responded

Hi Char! Thanks for sharing your thoughts about your experience with BMW of West St.Louis. We appreciate your business, and hope to see you again soon! Please don't hesitate to give us a call if you need anything.

November 09, 2020

Would like to thank everyone at BMW of West St. Louis for the hospitality and extended knowledge for the awesome, painless buying of a vehicle. Please stop by and see Tarik and he will help you get in a ride More

by rescgs1125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tarik Graham
Nov 10, 2020 -

BMW of West St. Louis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of West St.Louis.

November 08, 2020

Best place for BMW. Awesome staff and very helpful. Was able to listen and resolve my long standing problem. Was able to answer all my questions. More

by safi_aj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 08, 2020

Veronica is awesome. We traveled from Kansas City to pick up our X5. She is super responsive, on top of it and understands the value of the customer experience like no one I have met. We will work with her g More

by piercewb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Tran
Nov 10, 2020 -

BMW of West St. Louis responded

Thank you for choosing BMW of West St.Louis, your feedback and rating mean a lot to us. We're glad to hear that Veronica provided such a seamless experience, and we hope to see you again!

November 07, 2020

Veronica fought for a good deal for us. She was very caring about our actual need other than the hard sale or hiding fees like other dealerships. The experience was great! More

by liyinbao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Tran
Nov 13, 2020 -

BMW of West St. Louis responded

Thanks for sharing your thoughts about your experience with Veronica at BMW of West St.Louis. We appreciate your business and hope to see you again soon!

November 07, 2020

Dealership is Very customer friendly. Delivers on time! they have gone above and beyond while carrying out the first service for my X5. They even changed batteries of both my car keys without any cost to m More

by Anita
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Nov 13, 2020 -

BMW of West St. Louis responded

Hello, Thank you for your business and this review. We're happy to hear that Brandy was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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