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BMW of West St. Louis

Manchester, MO

4.9
2,668 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,668 reviews

January 06, 2021

Brandy did an excellent job. She was attentive and took the time to explain things to me. I Have purchased 8 bmw cars from this dealer. I’ll keep coming back so long as the good people are there. Great Job More

by Davidkamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Wise
Jan 13, 2021 -

BMW of West St. Louis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here in our service department. Please let us know if we can do anything in the future!

January 06, 2021

Brandy, helped me in an emergency to install a new battery. She was most understanding and kept me informed. I rate the service at BMW 5 star. More

by reneevb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Jan 13, 2021 -

BMW of West St. Louis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here in our service department. Please let us know if we can do anything in the future!

January 05, 2021

Best car buying experience ever! Only had to be at the dealership for 10 mins! Did everything digitally! Brandon was very helpful and quickly got us everything we needed. More

by Arkansas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

BMW of West St. Louis responded

It's fantastic to hear that Brandon provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of West xx.Louis.

January 05, 2021

I’ve been here a few times for oil changes and quick fixes. They always do a phenomenal job and take great care of me. The customer service is top notch! Mindy is who I always get to handle my service n More

by dominicimo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

BMW of West St. Louis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here in our service department. Please let us know if we can do anything in the future!

January 04, 2021

Dave Ware is amazing to work with. Made the sales process simple and enjoyable. Impeccable customer service and professionalism. Highly recommend for next BMW purchase and or lease More

by paul.ardekani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you for your very kind review. We strive to make sure that all of our clients leave happy, and it's great to hear about your excellent experience here at BMW of West St.Louis.

January 04, 2021

We went to several other dealers (BMW & other comparable brands) in the St. Louis area exploring what car was right for us. We landed on the X3, and from the first time me interacted with BMW of West St. L More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Discenza, Jeff Boyd
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you for taking the time to share your thoughts on working with our team, Michelle. We're glad to hear Dawn and Jeff delivered such a great experience!

January 03, 2021

I will NOT go anywhere else EVER as long as Brandon is working at this location. He was professional, patient, knowledgeable and just overall outstanding. I am married business woman but I buy my cars alo More

by adriennearchey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

BMW of West St. Louis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of West St.Louis.

January 01, 2021

David is great to work with, he listens to what you are looking for in a car and helps you find it. I look forward to working with him when we are ready to find another car for our family. More

by Mhouk96
Recommend Dealer
Yes
Employees Worked With
David Schaedler
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 01, 2021

Exceptional customer service. Always take care of me and my vehicle. It’s like going to visit childhood friends or family members. I’m looking forward to the next visit. More

by Stephanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you for the kind words for Brandy in our service department! We look forward to sharing your compliments with her and the rest of our team, and don't hesitate to let us know if we can be of further assistance.

January 01, 2021

Brandy was great!!! Very friendly, professional, and communicated well. The car took a little longer than anticipated, but Brandy explained what was going on along the way More

by Jimscheerjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you for the kind words for Brandy in our service department! We look forward to sharing your compliments with her and the rest of our team, and don't hesitate to let us know if we can be of further assistance.

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