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BMW of West St. Louis

Manchester, MO

4.9
2,649 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,649 reviews

November 09, 2020

Would like to thank everyone at BMW of West St. Louis for the hospitality and extended knowledge for the awesome, painless buying of a vehicle. Please stop by and see Tarik and he will help you get in a ride More

by rescgs1125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tarik Graham
Nov 10, 2020 -

BMW of West St. Louis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of West St.Louis.

November 08, 2020

Best place for BMW. Awesome staff and very helpful. Was able to listen and resolve my long standing problem. Was able to answer all my questions. More

by safi_aj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 08, 2020

Veronica is awesome. We traveled from Kansas City to pick up our X5. She is super responsive, on top of it and understands the value of the customer experience like no one I have met. We will work with her g More

by piercewb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Tran
Nov 10, 2020 -

BMW of West St. Louis responded

Thank you for choosing BMW of West St.Louis, your feedback and rating mean a lot to us. We're glad to hear that Veronica provided such a seamless experience, and we hope to see you again!

November 07, 2020

Veronica fought for a good deal for us. She was very caring about our actual need other than the hard sale or hiding fees like other dealerships. The experience was great! More

by liyinbao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Tran
Nov 13, 2020 -

BMW of West St. Louis responded

Thanks for sharing your thoughts about your experience with Veronica at BMW of West St.Louis. We appreciate your business and hope to see you again soon!

November 07, 2020

Dealership is Very customer friendly. Delivers on time! they have gone above and beyond while carrying out the first service for my X5. They even changed batteries of both my car keys without any cost to m More

by Anita
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Nov 13, 2020 -

BMW of West St. Louis responded

Hello, Thank you for your business and this review. We're happy to hear that Brandy was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 06, 2020

Absolute wonder experience workin with Tarik. He was knowledgable and helped me understand so much about my BMWX5 that many other dealerships had not. I am so impressed a could not recommend him enough More

by debkay2u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise, Tarik Graham
Nov 06, 2020 -

BMW of West St. Louis responded

Thank you for choosing BMW of West St.Louis, your feedback and rating mean a lot to us. We're glad to hear that Tarik and Brandy provided such a seamless experience, and we hope to see you again!

November 05, 2020

Best service in St. Louis. Our service contact Brandy is the BEST!!! really goes above and beyond to help us! Appreciate all the support and help! More

by rmanker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Nov 06, 2020 -

BMW of West St. Louis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

November 05, 2020

Next time you are looking for a new or used car, ask for Dawn Discenza and she will take good care of you. She made the whole process easy from start to finish. Dawn was very knowledgeable of the car we wer More

by d.creswell08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Discenza
Nov 06, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 05, 2020

Dawn is friendly, professional and a pleasure to work with. Dawn made the car buying experience a joy. She has extreme patience, kept on top of my requirements and helped me narrow down the ideal model f More

by Prab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Discenza
Nov 06, 2020 -

BMW of West St. Louis responded

Thank you for choosing BMW of West St.Louis, your feedback and rating mean a lot to us. We're glad to hear that Dawn was able to help, and we hope to see you again

November 05, 2020

Our salesman, Tarik, was very professional and attentive. Our overall experience with this dealership was very good. This is the second car we have bought through them. More

by Doug
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tarik Graham
Nov 06, 2020 -

BMW of West St. Louis responded

It's fantastic to hear, Doug, that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of West St.Louis.

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