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BMW of West St. Louis

Manchester, MO

4.9
2,666 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,666 reviews

November 01, 2020

Mindy was very friendly and efficient in checking me in. Very responsive to my questions and was fine with the fact that I was half hour early! Jeff kept me informed and walked me to the cashier and to my More

by DebF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

BMW of West St. Louis responded

Here at BMW of West St.Louis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Jeff and Mindy, and it was a pleasure having you at the dealership. We appreciate your review!

November 01, 2020

I really feel like I lucked out getting paired with Brandon as my sales advisor. I couldn’t have had a more knowledgeable guide to help me with such a significant purchase. He had qualified answers t More

by Thesoxfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Arnold
Nov 02, 2020 -

BMW of West St. Louis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 31, 2020

I had a great experience buying a used vehicle online with Rami Ramadan and BMW of West St. Louis. They beat the competition on price which for most folks is the biggest reason to shop there. Additionall More

by pcvess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Ramadan
Nov 02, 2020 -

BMW of West St. Louis responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

October 30, 2020

Excellent and timely service. Jeff was excellent and kept me updated every step of the service with videos. Strongly recommended. Priced competitively and customer service is very good. More

by smmhc63640
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

BMW of West St. Louis responded

Thanks for sharing your thoughts about your experience with Jeff at BMW of West St.Louis. We appreciate your business and hope to see you again soon!

October 30, 2020

Jeff is amazing and the service is always perfect !! I am always impressed with the responsive texts and the return of my car !! Great dealer More

by Vhowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

BMW of West St. Louis responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jeff! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 29, 2020

Aziz was great to work with, very professional and helpful every step if the way. From introduction to finance, we were comfortable and the process was fairly quick. More

by nteater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linzie Foster Sr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aziz Hammou
Oct 30, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your thoughts on working with Aziz and our team. We're glad to hear we delivered such a great experience!

October 29, 2020

Veronica is A-M-A-Z-I-N-G! Very professional and personable! I have been telling everyone that is looking for a vehicle about my experience with her! She continues to follow up with me about the car More

by schauling2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linzie Foster Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Tran, Craig Suntrup
Oct 30, 2020 -

BMW of West St. Louis responded

Here at BMW of West St.Louis , customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Veronica, and it was a pleasure having you at the dealership. We appreciate your review!

October 28, 2020

I've been a customer of BMW of West St. Louis since 2013. My 2 BMW's get the best customer service from Brandy Wise. More

by kingew4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Hiles, Brandy Wise
Oct 30, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your thoughts on working our service team. We're glad to hear we delivered such a great experience!

October 28, 2020

Great service experience this week. The loaner car was ready when I got there. The turnaround time on getting my own car back was excellent. Brandy was very good about keeping me informed of the progress More

by jeh0
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Oct 30, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your thoughts on working our service team. We're glad to hear we delivered such a great experience!

October 28, 2020

The best car service till now and the technicians are too good. They found and fixed all the issues that had to my car. Mostly I liked the quality of work More

by dinesh.kaza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Oct 30, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your thoughts on working our service team. We're glad to hear we delivered such a great experience!

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