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BMW of West St. Louis
Manchester, MO
2,652 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,652 reviews
April 30, 2020
Allowed for an easy purchase process during COVID-19 The Dealership was very open and communicative, we only went in person to pick up the vehicle. While we had to return the next day for some touch ups The Dealership was very open and communicative, we only went in person to pick up the vehicle. While we had to return the next day for some touch ups they took care of them promptly and professionally. I would be very willing to work with them again. More
by PoppiSTL
Employees Worked With
Aziz Hammou
April 30, 2020
Can’t beat Johnny Polo! Best deals around too. I traded two BMW’s in for one 2020 X5. The trade in value for both cars was excellent and the cash back too. No brainer. two BMW’s in for one 2020 X5. The trade in value for both cars was excellent and the cash back too. No brainer. More
by chrisprada1
April 30, 2020
My experience at BMW of West St. Louis was beyond amazing. From start to finish Jhonny was great to work with, super understanding, and very patient. I look forward to working with Jhonny again! amazing. From start to finish Jhonny was great to work with, super understanding, and very patient. I look forward to working with Jhonny again! More
by Ben
April 30, 2020
We had a great experience with Johnny & this dealership. From the very 1st inqury you guys were attentive and detailed, providing us will all the info we neded. I typically hate the process of buying ve From the very 1st inqury you guys were attentive and detailed, providing us will all the info we neded. I typically hate the process of buying vehicles & was fully prepared to walk out at the 1st sign of the "stereotypical car salesman routine." To my surprise that didn't happen at all. Because of our experience we will definitely return when its time to find a new vehicle & have already mentioned our experience to friends & family. More
by Ric_T
April 29, 2020
Everyone was helpful and friendly. Veronica answered all of our questions. They made sure everything was sanitized. They were a pleasure to work with! Thanks! of our questions. They made sure everything was sanitized. They were a pleasure to work with! Thanks! More
by pawsr1
April 25, 2020
It has been a long time since I bought a car, but this was the best way to get back in the game. Buying a Certified X5 here was such a great experience! Aziz was a wonderful partner in the process. Everyo was the best way to get back in the game. Buying a Certified X5 here was such a great experience! Aziz was a wonderful partner in the process. Everyone was! I would refer anyone to this dealership. More
by Marlacroy
Employees Worked With
Steven Toppins, Aziz Hammou
April 23, 2020
Veronic Tran gets a five star rating. I purchased a used 2016 Jeep Wrangler JKU. I would not recommend purchasing a vehicle from this dearlership thru the internet and phone. 2016 Jeep Wrangler JKU. I would not recommend purchasing a vehicle from this dearlership thru the internet and phone. More
by dareesman
April 23, 2020
Car buying online Thank you to Veronica Tran for making this purchase easy and headache free. It was my first time buying online and even though I was worried, you fol Thank you to Veronica Tran for making this purchase easy and headache free. It was my first time buying online and even though I was worried, you followed up and made it smooth. Thank you! More
by Seth Anderson
April 22, 2020
Rami Ramadan was great! He was caring through the ordering and buying process, and took initiative to fix any issues that arose. Bob Whay was amazing to work with and made the paperwork - typical ordering and buying process, and took initiative to fix any issues that arose. Bob Whay was amazing to work with and made the paperwork - typically the hard part - easy as ever! Brandy is friendly and very responsive in service to answering any questions and giving updates. Craig Suntrup also checked in with us during the vehicle delivery, showing he really cares about the customer experience! More
by Alex
