BMW of West St. Louis

Great service I was looking to purchase a BMW from this dealership and even though the deal did not happen the customer service I was provided was nothing but excel I was looking to purchase a BMW from this dealership and even though the deal did not happen the customer service I was provided was nothing but excellent. Mr Johnson was my sales representative and he was nothing more than a professional. I appreciated the amount of time he spent on working to help me get the car of my dreams, I will definitely be back to purchase a car from him in the future and highly advise you ask for him on your next bmw purchase. More

It’s my second car from the same place So I have got a car from Adam before, he Went through everything with me before buying the car, he was so helpful, knew exactly what I want, and he so So I have got a car from Adam before, he Went through everything with me before buying the car, he was so helpful, knew exactly what I want, and he sold me exactly what I need, then when I wanted to buy a second car I just called him and again he was super helpful and he has gone with me through everything, and helped me getting the second one. I am really happy that I found someone I can trust buying a used car from Thank you Adam More

Great experience buying a car. My 20 year old BMW recently moved beyond the point of no return. Within 24 hours of discovering it was beyond repair, Mike Kuhlmann had me driving hom My 20 year old BMW recently moved beyond the point of no return. Within 24 hours of discovering it was beyond repair, Mike Kuhlmann had me driving home in a 2017 BMW X3. The process was easy, efficient, and painless. I enjoyed working with Mike and am enjoying my new car. Fantastic all around! More

Best price for car in st.louis Best dealer I ever see, first time visit and buy a car with confident with they’re Friendly and professional Service, I’m happy with My purchase. Thx Best dealer I ever see, first time visit and buy a car with confident with they’re Friendly and professional Service, I’m happy with My purchase. Thx slots To Veronica for what you did and make me happy with My new car. More

Was sold a car that was wrecked My husband and I purchased a BMW 320i from this dealership. Less than 2 weeks later I had it appraised and found out it had been wrecked on the car fa My husband and I purchased a BMW 320i from this dealership. Less than 2 weeks later I had it appraised and found out it had been wrecked on the car fax it flat out says Damage/accident on the front page. This dealership uses autocheck rather than Carfax in which is a cheaper database and doesn't show near the information that Carfax does. I quickly went to the dealership and sent an emall to the owner which is Suntrup. Nobody would take responsibility for this. Not to mention this autocheck they use didn't show work that had done in their own dealership in August which was it failed emissions back to back twice, oddly enough the dealership acted as if they had no clue about it and it didn't show up on auto check but showed upon Carfax. We purchased the car for $19,901 on 9-20-19 sold back to the dealership as they acted like they did me a favor for taking it back for $17,200. It is unbelievable to me that that car is back on their lot for sale so the can screw someone else over. VIN: WBA8E5G58GNU21896. Beware of this dealership and any suntrup dealers. They are selling cars that have damage and not disclosing to you. More

Purchase Experience Our purchase experience was exceptional. Brandon Giganti meet every request with a positive, professional response. I felt our transaction was fair Our purchase experience was exceptional. Brandon Giganti meet every request with a positive, professional response. I felt our transaction was fair and we were treated with respect throughout the entire process. More

Great stuff I am impressed with how well put together this dealership is. I have bought many new vehicles and they did a great job. Thank you Rami and Steve for m I am impressed with how well put together this dealership is. I have bought many new vehicles and they did a great job. Thank you Rami and Steve for making this a great buying experience ! -RJ More

Good Overall Experience Very happy with the purchase process. Adam Ishac was very thorough and worked with me to make sure that I was happy with vehicle I was looking for. He Very happy with the purchase process. Adam Ishac was very thorough and worked with me to make sure that I was happy with vehicle I was looking for. He compared all options available on the property and that he could find online and was willing to talk over the packages available to make sure I would drive off happy with my purchase. Rami Ramadan worked with me on the final purchase decision and provided a no-pressure environment to make the final decision with confidence. More

Quality Vehicle, Quality Sales Rep & Quality Team! Malik, exhibited outstanding customer service and put us at ease every step of the way. Clearly supported by a strong team, the manager Linzie & Linzi Malik, exhibited outstanding customer service and put us at ease every step of the way. Clearly supported by a strong team, the manager Linzie & Linzie Jr. offered helpful support all along the way. We felt truly pampered and drove away feeling that we couldn’t have chosen a better dealership as the experience was unmatched. Thank you! Sincerely, Ian and Pamela Graham More

Friendly and easy! Had a great experience with Linzie and team at West County BMW! Process was efficient, easy and smooth. Communication throughout the process was very Had a great experience with Linzie and team at West County BMW! Process was efficient, easy and smooth. Communication throughout the process was very good, too. More