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BMW of West St. Louis
Manchester, MO
2,651 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,651 reviews
April 04, 2017
Overpriced because of their location I am rating BMW of West St. Louis as low as possible. First off, if you shop around you will notice that due to the fact that BMW of West St. Louis i I am rating BMW of West St. Louis as low as possible. First off, if you shop around you will notice that due to the fact that BMW of West St. Louis is on Manchester Road in West St. Louis County their prices are 10%-20% over what you will find at other dealerships around the country. Now that is not my biggest concern. My concern is how disrespectful our salesman was. Here is the story, they had a car for sale that was substantially over-priced when we researched other BMW dealerships that had the same car. When we attempted to negotiate price with the salesman he said that we could not find that particular car with those miles and those features for our price. We showed him that on BMW's corporate website there were several in the area with identical features and miles for the price we wanted to pay. The salesman said word for word, "Do you think we do not shop around?". So we left. Salesman called next day and said he wanted to talk about our offer. So reluctantly, we went back. Explained to him that we wanted to buy the car locally but for a fair price. We explained to him that we were travelling to BMW of Nashville to purchase the car for the price we were willing to pay unless he matched the listed price. The Salesman said word for word, "Have fun in Nashville." By the way, we paid 20% less for the same car since we did not buy it at BMW of West St. Louis. We recommend BMW of Nashville More
by KM
Employees Worked With
March 17, 2017
Wonderful experience Kelly is awesome! She knows the BMW line and was able to answer all our questions and concerns. Everyone there is friendly, knowledgeable, and more th Kelly is awesome! She knows the BMW line and was able to answer all our questions and concerns. Everyone there is friendly, knowledgeable, and more than willing to accommodate their customers. I highly recommend them if you're in the market for a new or userd vehicle! More
by karinsapp28
Employees Worked With
Ashley, Vincent Sweeney, Kelly Suntrup
March 14, 2017
Awesome Very nice to work with in all departments Neil west fall and Sam hall along with their finance person were all impressive!! Thanks to the team!! Very nice to work with in all departments Neil west fall and Sam hall along with their finance person were all impressive!! Thanks to the team!! More
by Convertible owner
Employees Worked With
Sam hall and Neil westfall
March 13, 2017
To the men of BMW I appreciate the time and effort put in to make sure i walked out with a smile.. I didnt feel rushed or pressured into sighing anything..I appreciate I appreciate the time and effort put in to make sure i walked out with a smile.. I didnt feel rushed or pressured into sighing anything..I appreciate the patients,and the hard work ..you guys have made a difference in my life..i look forward to doing business again.. I thank you for everything youve done and il definitely be back...Thank you STEVE,LINZIE SR,and LINZIE JR.. More
by LORLISA25
March 01, 2017
Absolutely excellent dealer I can't give enough praise to this dealership and to our sales person, Kyle. I went to look at two separate vehicles and Kyle was extremely open about I can't give enough praise to this dealership and to our sales person, Kyle. I went to look at two separate vehicles and Kyle was extremely open about both - absolutely zero "hard sells" or anything of the sort. I ultimately decided to get one of the vehicles with my fiancée, rather than the one I looked at for myself. Again, nothing but help from Kyle, he didn't re-try and sell the vehicle I originally came in to look at. Bottom line, incredibly fair dealership with salespeople who 100% put their efforts into making you feel comfortable and into the car you want. Finance was also fantastic - no hard sells on warranties like I've experienced at both my two previous sales experiences. The finance manager Vince was nice throughout and was really perfect. I've had consistent bad experiences with finance agents being incredibly pushy and outright lying about warranties; absolutely zero of that here. I doubt I'll be buying another vehicle anytime soon, but if I do they'll be the first dealership I look at. Definitely recommend, make sure to ask for Kyle! More
by Jimmy1990
February 15, 2017
Excellent Experience with BMW of West St.Louis The experience my family and I had at this dealership was great. Prior to our recent purchase of a BMW, we had never had any experience at any BMW dea The experience my family and I had at this dealership was great. Prior to our recent purchase of a BMW, we had never had any experience at any BMW dealership. The staff made us feel really comfortable with browsing the cars they had and showing us around. Ryan and Steve helped us out and showed great professionalism and helpfulness in getting us the car we wanted. We will definitely be back in the future someday and will recommend this dealership to friends and family. More
by Sead Hodzic
Employees Worked With
Ryan , Steve Emerson
February 11, 2017
They never return calls. I kept my car for over a week and never bother to call me with a status. When I called I was told my service manager was busy with another customer an I kept my car for over a week and never bother to call me with a status. When I called I was told my service manager was busy with another customer and he would call me right back. Two hours latter I call back and I again am told they will call me back, still no call back. More
by Gary
Employees Worked With
Tye
February 10, 2017
Get your next car from linize foster jr. He was so helpful from the moment I called in about a vehicle to the moment till when I was at home with the vehicle. He answered all my questions and He was so helpful from the moment I called in about a vehicle to the moment till when I was at home with the vehicle. He answered all my questions and even when he didn't know the answers he did his best to find them and explain them to me. Very kind man who cares about his clients. Even when I was at home with the car I called him with a question and he tried assisting my right away ! More
by Jasonmazda3
Employees Worked With
Linzie Jr
January 25, 2017
Get your next car from Linzie Foster Jr I can't say enough about how professional Linzie Foster Jr is. He treated my wife and I with the upmost respect, never pressured us and answered all I can't say enough about how professional Linzie Foster Jr is. He treated my wife and I with the upmost respect, never pressured us and answered all of our questions. He earned our business and I will recommend my friends and family to him. I usually do not give anyone top rating, but he deserves it. More
by Paul
January 12, 2017
Excellent Review of Dealership and Sales My recent experience with BMW of West St. Louis and salesperson Brandon Giganti was a positive experience. I highly recommend this dealership and als My recent experience with BMW of West St. Louis and salesperson Brandon Giganti was a positive experience. I highly recommend this dealership and also highly recommend Brandon as a salesperson. Brandon went out of his way to help me find the perfect car! All Star Dealership and Sales of Brandon. More
by white, tracy
Employees Worked With
