BMW of West St. Louis

We had an amazing experience! Dzevad Hamzic is fantastic to work with and we hope to work with him again in the future. He's knowledgeable, thoughtful and personable. Due to the Dzevad Hamzic is fantastic to work with and we hope to work with him again in the future. He's knowledgeable, thoughtful and personable. Due to the limited lot selection (caused by supply chain issues, not the dealership), we custom built our X5 and really enjoyed the process. Dzevad's proactive communication made our entire experience smooth and stress free! We would recommend Dzevad and BMW of West St. Louis to anyone. Thank you! More

If I could give Brent zero stars, I would. My niece, who lives with me, dropped off her car on a Tuesday morning. Service didn't even bother to have anyone look at it or diagnose it until We My niece, who lives with me, dropped off her car on a Tuesday morning. Service didn't even bother to have anyone look at it or diagnose it until Wednesday afternoon. Of course, that meant the part that he needed to order wouldn't arrive until the weekend. They held her car hostage for a week... with virtually no communication. On Friday, Service left a message, "Part didn't arrive, have a good weekend." No apology. No explanation. No offer of a loaner car. I called on Saturday and finally got someone to loan her a car. She's a full time student with a job with an Asian complexion... I'm a 50-year old white guy. They ignored her but talked to me. You do the math. To a person, every person I talked to was rude and dismissive. To his credit, Brent got us a loaner car... but only after I tracked him down on a saturday. No apology. No explanation. In fact, in another phone call Brent told me I was out of line for asking why we were treated so poorly. There are plenty of other options out there - try one of them. More

I’ve been a customer for 27 years and this current team is the best yet. Problem solving, car delivering, and with speed and efficiency. Great team all around! is the best yet. Problem solving, car delivering, and with speed and efficiency. Great team all around! More

Dawn and Linzie were great to work with on a trade and purchase of a BMW X5. Glad to be back driving a BMW product. Both were helpful in getting the deal done. purchase of a BMW X5. Glad to be back driving a BMW product. Both were helpful in getting the deal done. More

Veronica was so easy to work with and made my whole experience with BMW West one of the best! She kept me updated daily. Everyone was so nice and friendly at BMW West. I would recommend to my family an experience with BMW West one of the best! She kept me updated daily. Everyone was so nice and friendly at BMW West. I would recommend to my family and friends. More

My son and I visited BMW of West STL looking for a 750 series BMW to support a new business. Our salesman (Adam Ishac) asked some very pointed questions about the business before showing us a 750 - becau series BMW to support a new business. Our salesman (Adam Ishac) asked some very pointed questions about the business before showing us a 750 - because he wanted to ensure we got the right model vehicle that best supported the business. After some great discussions, Adam convinced us that the 5-series, not the 7 series, was a better choice - and we totally agreed after hearing his logic. Most salesmen wouldn't have thought twice before selling a less-than-optimal model, so we greatly appreciated how professional Adam was! And he will be our first choice when looking for our next BMW. 5 stars for this salesman and dealership.... More

The whole team was so hospitable and I had a wonderful experience overall. Josh was amazing and we are now old friends. Excited to become a member of the BMW family! experience overall. Josh was amazing and we are now old friends. Excited to become a member of the BMW family! More

Brandon was one of the BEST sells people I have dealt with, and I have bought over 20 vehicles in the past 25 years. He was No Pressure, and an active listener. He keep open communications and was very k with, and I have bought over 20 vehicles in the past 25 years. He was No Pressure, and an active listener. He keep open communications and was very knowledgeable about their vehicles. I would give him a 10 out of the 5 star rating if possible. Also BMW of west St.Louis is a down to earth Customer orientated business. I would urge anyone looking for a BMW or maybe a used cars to check out this dealership. More

Tarik was a very courteous and helpful sales person, very professional, overall it was a very easy and quick car buying experience. Would recommend and will shop there again. professional, overall it was a very easy and quick car buying experience. Would recommend and will shop there again. More