Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Westlake
Westlake, OH
4,679 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,679 reviews
Verified Customer
August 07, 2025
Great place great people great service what more can be said? Jimmy is the best. said? Jimmy is the best. More
by JKOOSER
August 06, 2025
The service was efficient and courteous. My BMW Is now running very well. It is always a pleasure to deal with Cory. I only wish the diagnostic charge were not so high, since it was recom My BMW Is now running very well. It is always a pleasure to deal with Cory. I only wish the diagnostic charge were not so high, since it was recommended that I replace all eight spark plus and coils. Knowing that, why was the diagnosis so extensive, to identify which two spark plugs and coils were malfunctioning? More
by WHANSEN1
August 06, 2025
Great place to take my 3 series! Corey, Brittaney, and Omar did a fantastic job of figuring out where the strange noises were coming from Corey, Brittaney, and Omar did a fantastic job of figuring out where the strange noises were coming from More
by Cliff
Employees Worked With
Other Employees :
Omar Cruz gets 5 stars also!
August 05, 2025
Never have car returned when promised. Do not offer loaner vehicle as agreed upon when purchased Do not offer loaner vehicle as agreed upon when purchased More
by MURRAYEMAYNARD
August 05, 2025
John Caruso did a great job ordering my new M2 and shepherding me through the ordering process. I was pleased with the trade-in value the dealership offered me for the car I was replacing, a 2024 M2. shepherding me through the ordering process. I was pleased with the trade-in value the dealership offered me for the car I was replacing, a 2024 M2. More
by COLLIN71
Employees Worked With
August 04, 2025
Very professional and nice. I liked that a video was given via text to explain what was going on with my vehicle. Only one thing that upset me…..on pick up of my vehicle, An e I liked that a video was given via text to explain what was going on with my vehicle. Only one thing that upset me…..on pick up of my vehicle, An employee named Kevin was very unfriendly and set the mood badly. In my opinion, he should not greet or even speak to a customer. Vanessa Adams More
by VANA1026
August 04, 2025
Nice dealership. Good inventory friendly personell. Very helpful throughout the process. No the first car I bought from them. Good inventory friendly personell. Very helpful throughout the process. No the first car I bought from them. More
by RCM1
August 03, 2025
Friendly, knowledgeable people who worked with me…. no pressure applied and answered all questions. Very courteous no pressure applied and answered all questions. Very courteous More
by TERRYHUDEC
August 02, 2025
John was a tremendous help for the last year I was looking and he hung in there with me all the way he was great looking and he hung in there with me all the way he was great More
by JANVALEGA
Employees Worked With
