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BMW of Westlake
Westlake, OH
3,937 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,937 reviews
June 15, 2024
Good service and communication throughout. Negative thing is no rental car available for customer. Thanks Negative thing is no rental car available for customer. Thanks More
by PKBJIM
Verified CustomerEmployees Worked With
Helpful June 15, 2024
BMW of Westlake was a really nice experience, Cory in the service department was friendly and informative. the service department was friendly and informative. More
by OPIE198098
Employees Worked With
June 15, 2024
Adam was knowledgeable, professional and courteous. Vehicle checked all the desired boxes and was as expected. Vehicle checked all the desired boxes and was as expected. More
by CLATUNDE
June 15, 2024
Great experience from start to finish. I would recommend them to anyone looking for a new or used BMW I would recommend them to anyone looking for a new or used BMW More
by ASIFKASSAM
June 14, 2024
Great service for my 2 BMW cars, I kept my car running great in spite of high mileage by alway servicing at westlake Bmw. Thank you Brittany for facilitating to get the job done. great in spite of high mileage by alway servicing at westlake Bmw. Thank you Brittany for facilitating to get the job done. More
by EVAATIA
June 14, 2024
Every one at the dealership were fantastic. They let me feel special. This is the best dealership I have ever done business. They let me feel special. This is the best dealership I have ever done business. More
by BOZZIBARTHOLOMEW
June 14, 2024
The dealership and the people in selling me my car was fantastic. Walk me through understanding all the buttons involved with the car fantastic. Walk me through understanding all the buttons involved with the car More
by BOZZIBARTHOLOMEW
Employees Worked With
June 14, 2024
Everyone we dealt with was great. Walk me through all the many buttons on the carThey to see how I Walk me through all the many buttons on the carThey to see how I More
by BOZZIBARTHOLOMEW
Employees Worked With
June 13, 2024
Are you bringing my boss cards here, always excellent experience professional and efficient and get the job done right. Britney goes above and beyond to get the job done in the best way possible. Thank experience professional and efficient and get the job done right. Britney goes above and beyond to get the job done in the best way possible. Thank you More
by EVAATIA
June 13, 2024
Staff were helpful, Everything went smoothly. Appreciated the shuttle home and back. Drivers were friendly and helpful! Appreciated the shuttle home and back. Drivers were friendly and helpful! More
by DHORN53
Employees Worked With
