Back

BMW of Westlake

Westlake, OH

4.8
4,610 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
Contact Dealership

24690 Sperry Dr

Westlake, OH

44145

Directions

By Type

Showing 4,610 reviews

April 11, 2023

Jim Strunk, the Service Manager, at BMW Westlake is the consumate professional. He's the reason I continue to do business at BMW Westlake. He's the best in the business!! Thanks Jim More

by Ag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Apr 11, 2023 -

BMW of Westlake responded

Thanks for the awesome review about Jim!

April 11, 2023

Everyone was very professional, helpful, polite and took the time to explain what service was needed on my vehicle. Thanks to all the staff. More

by SANDYSAHARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

BMW of Westlake responded

Thanks for the positive feedback!

April 11, 2023

The dealership is nice enough with friendly staff. It’s too far from my home however More

by PAULA.SCHNIPKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Apr 12, 2023 -

BMW of Westlake responded

Thanks for the great review!

April 11, 2023

Jerry was excellent, attentive and went out of his way to be helpful. Great customer service More

by BETH@360TMA.COM
Recommend Dealer
Yes
Employees Worked With
5 Jerry Mancini
Apr 12, 2023 -

BMW of Westlake responded

hanks for the awesome review about Jerry!

April 10, 2023

Britney is very honest very knowledgeable and she's great at what she does My favorite service person More

by ryan.caplan@carvana.com
Recommend Dealer
Yes
Employees Worked With
Brittany
Apr 10, 2023 -

BMW of Westlake responded

Thanks for the awesome review about Brittaney!

April 10, 2023

THE EXPLAINED EVERYTHING VERY GOOD. AND THE SERVICE WAS GREAT. He was very helpful More

by KELLYKEL321@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
James P Strunk
Apr 10, 2023 -

BMW of Westlake responded

Thanks for the amazing review!

April 08, 2023

Found my tires quickly installed with other service in under 4 hours with 2 hour notice More

by tdengolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

BMW of Westlake responded

Thanks for the positive review!

April 07, 2023

You have some really good service representatives in Jim and Nate. I'd highly recommend them. More

by DS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Strunk, Nate Lieb
Apr 07, 2023 -

BMW of Westlake responded

Thanks for the great feedback about the team!

April 06, 2023

Super helpful and friendly staff. They always taken good care of every vehicle I took here so far, always honest and advising + they’ve been wallet friendly with my necessities More

by Valentin Costache
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Tunnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Cepek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb
Apr 06, 2023 -

BMW of Westlake responded

Thanks for the positive feedback!

April 06, 2023

My husband and I purchased a 750 from Rob at the Middleburg Heights location. He is amazing! As out of town buyers, Rob made the entire process seamless. I could not ask for a better experience. We More

by BETH from Dublin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve David, Rob Nazarczuk
Apr 06, 2023 -

BMW of Westlake responded

Thank you for the amazing review about Rob!

...
123
...