Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Westlake
Westlake, OH
5,371 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,371 reviews
September 12, 2026
I really didn’t work much with Kevin but the manager John was above excellence. was above excellence. More
by PJMOHNEY
Verified CustomerEmployees Worked With
September 10, 2026
Unfortunately, was very disappointed with my Sales person. Communication was terrible and knowledge was just not there. I have owned BMW's before so that's why I 'stuck' with it. In the end, the sa person. Communication was terrible and knowledge was just not there. I have owned BMW's before so that's why I 'stuck' with it. In the end, the sales manager got involved and tried to make it better. More
by md
Employees Worked With
September 09, 2026
To the most amazing sales expert I have ever met! You were so kind, patient, and understanding with me throughout the entire process. Buying a car can definitely be an anxious experience, but you mad You were so kind, patient, and understanding with me throughout the entire process. Buying a car can definitely be an anxious experience, but you made it so easy and enjoyable. I walked away with the perfect deal and the most beautiful 2026 BMW 330xi ever! I truly couldn’t be happier. Thank you so much! More
by rosie.biggs
September 09, 2026
Great service and work in a timelymanner, and Cory McConville went above and beyond as my advisor ! McConville went above and beyond as my advisor ! More
by DUPREECARLOS1
September 08, 2026
Kevin always treats me well and the mechanics always do a great job quickly Highly recommend their service as well as sales department since we just bought a 2023X3 from them a week ago great job quickly Highly recommend their service as well as sales department since we just bought a 2023X3 from them a week ago More
by hacketthaus3
Employees Worked With
Kevin service
September 06, 2026
The dealership in the end was very good I never interacted with someone named Jared Jeschelnig in my life and have no idea who he is interacted with someone named Jared Jeschelnig in my life and have no idea who he is More
by 929bmc
September 05, 2026
Ken was very knowledgeable and helpful in my decision making about the 530i I was interested in leasing. making about the 530i I was interested in leasing. More
by jr1916
September 03, 2026
Matthew was very helpful, professional and courteous. Short notice repair under warranty. Excellent job, highly recommended. Short notice repair under warranty. Excellent job, highly recommended. More
by Dan
Employees Worked With
September 02, 2026
Hello very nice staff helpful and polite clean place they know how to handle my issue with my car Thank you they know how to handle my issue with my car Thank you More
by TAMIMIHASAN
Employees Worked With
August 31, 2026
Kevin was wonderful to work with. He let me know what was going on along the way and checked in regularly. I never mind waiting as the space is conducive for working remotely. Just wo He let me know what was going on along the way and checked in regularly. I never mind waiting as the space is conducive for working remotely. Just would be nice to have access to secure internet so Indidnt have to use my hot spot. More
by AUDRAKESSLER3385
Employees Worked With
