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BMW of Westlake
Westlake, OH
5,424 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,424 reviews
October 26, 2026
Staff was friendly and helpful. Short wait time. Any questions I had were answered. Pleased Short wait time. Any questions I had were answered. Pleased More
by KDILGERSPE
Verified Customer
October 26, 2026
Great experience overall. Had an unexpected repair need and they squeezed me in and gave me a loaner. Completely exceeded expectations. Was very grateful they helped me Had an unexpected repair need and they squeezed me in and gave me a loaner. Completely exceeded expectations. Was very grateful they helped me out and Kevin was great to work with!! More
by rgneumann17
October 24, 2026
Best bmw dealership in Ohio , hands down , awesome people and atmosphere, I’ll always go there and atmosphere, I’ll always go there More
by DTAPAWN
Employees Worked With
October 22, 2026
My car needed service and I stopped in and they took care of it immediately. Not a long wait and I was back on the road in less than 2 hours. of it immediately. Not a long wait and I was back on the road in less than 2 hours. More
by NANCIESMITH53
October 22, 2026
My experience with BMW of Westlake was absolutely excellent from start to finish! They went above and beyond by picking up my vehicle and dropping off a loaner, making the entire process incredibly c excellent from start to finish! They went above and beyond by picking up my vehicle and dropping off a loaner, making the entire process incredibly convenient. They kept me informed throughout the service, and their communication and attention to detail were outstanding. The entire experience was seamless, professional, and stress-free. Truly exceptional customer service! I couldn't have been more pleased with the overall experience. Thank you, BMW of Westlake! More
by LYFRIEBEL
October 19, 2026
Very professional and knowledgeable service but a little expensive. But you get what you pay for expensive. But you get what you pay for More
by Jgschroeder59
Employees Worked With
October 18, 2026
Brought in vehicle for specific assessment related to brakes. That was not done. Tech recommended I brake hard to heat up brakes. That's not a reasonable recommendation without having completed an inspec brakes. That was not done. Tech recommended I brake hard to heat up brakes. That's not a reasonable recommendation without having completed an inspection on the issue I asked about. This was My first visit to this dealer More
by rpz1
October 17, 2026
Our first experience with BMW Westlake was absolutely wonderful! Tony was professional, communicative and knowledgeable. Staff are great to work with. wonderful! Tony was professional, communicative and knowledgeable. Staff are great to work with. More
by KUKUCKASJ
Employees Worked With
October 16, 2026
Matt was super professional, efficient, informative and helpful. He kept me informed about the progress of my service throughout the day which I really appreciated. helpful. He kept me informed about the progress of my service throughout the day which I really appreciated. More
by Andie
Employees Worked With
