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BMW of Westlake
Westlake, OH
5,334 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,334 reviews
July 18, 2026
I was pleased with the way Kevin explained the service that was provided. He was very professional. that was provided. He was very professional. More
by DONLANCE56
Verified CustomerEmployees Worked With
July 17, 2026
Always friendly and willing to assist at any turn. The staff are top notch, service always performed to expectations (the video truly helps), and I will definitely continue to return to Westlake BMW! The staff are top notch, service always performed to expectations (the video truly helps), and I will definitely continue to return to Westlake BMW! More
by JDillingham
July 17, 2026
I like the communications and update pertaining to my vehicle. I really like the video system. vehicle. I really like the video system. More
by Zack Reed
Employees Worked With
July 16, 2026
Great customer service dept, friendly. Exceptional follow up and always puts the customer first Thank you Exceptional follow up and always puts the customer first Thank you More
by MILISAOREILLY
July 16, 2026
Kelly is incredible, it was the best experience I have ever had when buying a car! Her follow up is incredible and she went above and beyond during the process. ever had when buying a car! Her follow up is incredible and she went above and beyond during the process. More
by MILISAOREILLY
July 15, 2026
Always pleased with the service, time frame of service, the expertise etc. Cory, Brittaney , and service are what keeps me coming back !! Thank you westlake !! the expertise etc. Cory, Brittaney , and service are what keeps me coming back !! Thank you westlake !! More
by BMWW223
Employees Worked With
July 15, 2026
I like working with Cory. He always communicates through text message and they are friendly and efficient. He always communicates through text message and they are friendly and efficient. More
by CORSICI
Employees Worked With
July 15, 2026
I like the BMW of Westlake because they always call me to schedule my appointments and they are very friendly and efficient schedule my appointments and they are very friendly and efficient More
by CORSICI
Employees Worked With
July 15, 2026
Impeccable service every time. Cory is prompt , responsive and trust worthy. I wouldn’t dare take my car anywhere else. Ever ! Cory is prompt , responsive and trust worthy. I wouldn’t dare take my car anywhere else. Ever ! More
by BMWW223
July 13, 2026
the moment I pulled into the service bay, the team was incredibly helpful and efficient. All the team always is going above and beyond to make sure I was taken care of and answering all of my questions wi incredibly helpful and efficient. All the team always is going above and beyond to make sure I was taken care of and answering all of my questions with a smile. The waiting area was clean and comfortable, and the turnaround time was faster than expected.and I trust them with my cars that i bring for service. Highly recommend! More
by ALEJANDRO_MORERA25
