
BMW of Westlake
Westlake, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,654 reviews
Within a half-hour of sending my inquiry about an orange X1, Ken returned my call. He emailed me descriptions and paperwork so I could finish everything before we came to the dealership to see the car in pe X1, Ken returned my call. He emailed me descriptions and paperwork so I could finish everything before we came to the dealership to see the car in person. It was a smooth, painless process, and he couldn't have been nicer. More
I had the most pleasant experience I've ever had buying a car! The staff was overwhelmingly helpful and friendly! I walked away with a brand new car and by far the best deal in the county!! buying a car! The staff was overwhelmingly helpful and friendly! I walked away with a brand new car and by far the best deal in the county!! More
My experience with Howard Schneider was outstanding. Furthermore, the whole dealer experience went very smoothly and was quite enjoyable. Howard Schneider was very helpful and was very easy to deal with Furthermore, the whole dealer experience went very smoothly and was quite enjoyable. Howard Schneider was very helpful and was very easy to deal with. He explained every aspect in detail and was eager to answer any questions or concerns I had. I would highly recommend Howard and the entire Ganley BMW Dealership! More
I am very grateful to Ken Delk, showed maximum attention, given full information, a notice of change of terms, promptly prepared and conducted the transaction, explained the operation and management of the m given full information, a notice of change of terms, promptly prepared and conducted the transaction, explained the operation and management of the machine, handed the car in excellent condition. More
I saw the Honda Accord at Cars.com and decided to go see it in person. Tom Zito greeted me quickly and offered me a test drive. After the drive we discussed pricing and financing options. After deciding to it in person. Tom Zito greeted me quickly and offered me a test drive. After the drive we discussed pricing and financing options. After deciding to finance through my bank, Tom quickly got my trade-in evaluated, printed out a detailed sheet I could take to the bank and made the purchase of this car effortless for me. Had Tom not been as gracious and accommodating, I may not have made this purchase. More
My overall experience with Ganley BMW was outstanding. Brooks and Frank worked very hard to put in my new new car within 48 hours. Completing the financing paperwork is typically very painful. Erik did Brooks and Frank worked very hard to put in my new new car within 48 hours. Completing the financing paperwork is typically very painful. Erik did a great job to make it very pleasant! The entire staff was very welcoming and extremely friendly. I would like to compliment Brooks' knowledge of the vehicle. He took a lot of time to show me the entire car and was very patient with my questions. More
From start to finish my experience of purchasing a BMW 428xI coupe at Ganley was flawless. Howard Schneider as sales person was most professional in presenting the agency and in meeting my particular conc 428xI coupe at Ganley was flawless. Howard Schneider as sales person was most professional in presenting the agency and in meeting my particular concerns. He was free with his time in arranging for the purchase, kept me informed along the way, and carefully walked me through the wide range of equipment and functions of the 428xI at the time of delivery. Both Howard's demeanor and professionalism are reflective of the quality of service provided by Ganley BMW and the care shown clients. Add to that the purchase of a fantastic car at a great price and I could not recommend Howard and Ganley more highly. Richard Lutz More
I found this vehicle on-line. Marc and everybody at Ganley were very helpful with all the details in purchasing this from out of state. Marc even picking me up at my hotel when I flew in to pick it up. Ganley were very helpful with all the details in purchasing this from out of state. Marc even picking me up at my hotel when I flew in to pick it up. I would recommend Ganley to anybody. They are very friendly and willing to help. More
I drove 4 hours to purchase my BMW. Jerry made the whole experience very simple.My car looked near perfect for a 2012 BMW! I highly recommend Jerry Mancini for your next BMW purchase! experience very simple.My car looked near perfect for a 2012 BMW! I highly recommend Jerry Mancini for your next BMW purchase! More
It was a pleasure working with John when we were making our decision on what we would do when our lease expired. He was very gracious, helpful, extremely professional, and very knowledgeable about the car our decision on what we would do when our lease expired. He was very gracious, helpful, extremely professional, and very knowledgeable about the cars and our options. I am very happy with our experience and will gladly recommend the dealership and John to anyone in the market for a car. All the employees at Ganley we came into contact with were very professional. More