BMW of Westlake

The team at Ganley BMW was a pleasure to work with and was thoroughly professional from start to finish. They were very straightforward to deal with, were very knowledgeable about the product and could e was thoroughly professional from start to finish. They were very straightforward to deal with, were very knowledgeable about the product and could easily explain details and answer any questions I had. They were very responsive and worked hard to get me exactly what I wanted at a very fair price. I could not be happier with my experience and highly recommend them. More

Very friendly people, not pushy to buy this and that, perfect effort to give the best customer service, great negotiation, very welcoming, spending sufficient time to explain everything, I would like to perfect effort to give the best customer service, great negotiation, very welcoming, spending sufficient time to explain everything, I would like to recommend this dealership and I'm totally satisfied. Mr. Jerry Mancini helped me a lot to choose the best for me and the other gentlemen were so kind and friendly and helpful. I wish them all the best. More

Ken is always well prepared when I am picking up a new vehicle. He took care of everything on timely basis, took his time going throughout the features of the car that I wanted to review. Very professiona vehicle. He took care of everything on timely basis, took his time going throughout the features of the car that I wanted to review. Very professional and personable at the same time. More

As a single woman purchasing a car solo, I was surprised at how overwhelming the process could be even today. After going to several dealerships in the area, Ganley BMW was the only one at which I felt comf at how overwhelming the process could be even today. After going to several dealerships in the area, Ganley BMW was the only one at which I felt comfortable. Howard Schneider was beyond fantastic in ensuring that the entire process went smoothly from start to finish - extremely friendly, very knowledgeable, and very patient. Erik Parkinson was also very helpful with the paperwork; I very much respected the matter-of-fact conversations rather than the hard sales. My overall experience was great; I would recommend this dealership to all my friends. More

My experience with Ganley BMW was exceptional. John Caruso and Fred Palmer helped me identify the right model that matched my needs and lifestyle - a gorgeous Mojave Metallic 2013 320i. All my question Caruso and Fred Palmer helped me identify the right model that matched my needs and lifestyle - a gorgeous Mojave Metallic 2013 320i. All my questions about the vehicle and my options were answered and the journey from finding the right car all the way through driving it off the lot was handled with friendly, helpful professionalism every step of the way. I also have to thank Erik Parkinson for making the paperwork involved a quick and simple experience - his advance preparation along with his friendly, easy-going attitude were a real help as he walked me through the process swiftly and professionally. More

Within a half-hour of sending my inquiry about an orange X1, Ken returned my call. He emailed me descriptions and paperwork so I could finish everything before we came to the dealership to see the car in pe X1, Ken returned my call. He emailed me descriptions and paperwork so I could finish everything before we came to the dealership to see the car in person. It was a smooth, painless process, and he couldn't have been nicer. More

I had the most pleasant experience I've ever had buying a car! The staff was overwhelmingly helpful and friendly! I walked away with a brand new car and by far the best deal in the county!! buying a car! The staff was overwhelmingly helpful and friendly! I walked away with a brand new car and by far the best deal in the county!! More

My experience with Howard Schneider was outstanding. Furthermore, the whole dealer experience went very smoothly and was quite enjoyable. Howard Schneider was very helpful and was very easy to deal with Furthermore, the whole dealer experience went very smoothly and was quite enjoyable. Howard Schneider was very helpful and was very easy to deal with. He explained every aspect in detail and was eager to answer any questions or concerns I had. I would highly recommend Howard and the entire Ganley BMW Dealership! More

I am very grateful to Ken Delk, showed maximum attention, given full information, a notice of change of terms, promptly prepared and conducted the transaction, explained the operation and management of the m given full information, a notice of change of terms, promptly prepared and conducted the transaction, explained the operation and management of the machine, handed the car in excellent condition. More

I saw the Honda Accord at Cars.com and decided to go see it in person. Tom Zito greeted me quickly and offered me a test drive. After the drive we discussed pricing and financing options. After deciding to it in person. Tom Zito greeted me quickly and offered me a test drive. After the drive we discussed pricing and financing options. After deciding to finance through my bank, Tom quickly got my trade-in evaluated, printed out a detailed sheet I could take to the bank and made the purchase of this car effortless for me. Had Tom not been as gracious and accommodating, I may not have made this purchase. More