BMW of Westlake

There were difficulties learning to use a feature that was resolved after the necessary, but simple defiecency was exposed. The patience and resolve was appreciated. was resolved after the necessary, but simple defiecency was exposed. The patience and resolve was appreciated. More

I'm glad my friend referred me to Andy! I would highly recommend seeing him if you are looking for a new car or SUV. From the detail guy (Sam) to the finance guy (Mike Hall) to the service advisor (Jim), recommend seeing him if you are looking for a new car or SUV. From the detail guy (Sam) to the finance guy (Mike Hall) to the service advisor (Jim), everyone at Ganley made it a great experience for owning my first BMW. More

The experience was reflective of the vehicle I purchased. Very professional and engaged staff, including the general manager, salesperson and service department manager. The experience was respectful of my Very professional and engaged staff, including the general manager, salesperson and service department manager. The experience was respectful of my needs, they proviuded me with the all the facts and infomation I need to make a decision, then let me make my desision without pressure. More

I had a great experience buying a new car (535i XDrive)in February of 2011, from Ganley BMW in Middleburg Heights. Scott Bennett was very friendly, and possesses a friendly personality. During the buying pro February of 2011, from Ganley BMW in Middleburg Heights. Scott Bennett was very friendly, and possesses a friendly personality. During the buying process, Scott was very patient & took the time to explain to me & to my wifeevery little details & features about the car we bought.Scott was very courteous, & he kept in contact via e-mail & over the phone to answer every question or request i had, & to make sure i enjoy the ride of my "Ultimate Driving Machine". I recommend Ganley BMW, in Middleburh Heights, & i recommend Scott Bennett for future buy without any reservations, because they met or exceeded my expectations of service & honesty. More

Scott Bennet is a great person and a very good sales guy! I have done 3 or 4 car deals with him and his service and follow up is impeccable He has become a friend and I have referred him to at least 5 I have done 3 or 4 car deals with him and his service and follow up is impeccable He has become a friend and I have referred him to at least 5 friends/family members..... Even when I didn't get a car from him he was polite and still remained friendly! More

John was fantastic throughout the entire process. He really dug deep as to what my needs were, both financially and from my car needs. I never felt pressured, was completely comfortable the entire time really dug deep as to what my needs were, both financially and from my car needs. I never felt pressured, was completely comfortable the entire time, and the service continued after the purchase with follow up from John. I would tell anybody that if they want GREAT service, GREAT prices, and a GREAT car, go see John at Ganley BMW! More

Great experience leasing a new car here. Salesperson was very friendly and was great to work with. Scott spent extra time going over the new car with the options and making sure we were satisfied. Have been very friendly and was great to work with. Scott spent extra time going over the new car with the options and making sure we were satisfied. Have been a customer for the last nine years and will continue to come to this dealership for all of my BMW needs. More

scott was a great help in guiding us throught the process and advise and professionalism, general manager frank was made the experiance more pleasing and rewarding thank you and advise and professionalism, general manager frank was made the experiance more pleasing and rewarding thank you More

Scott was extremely helpful with a lease extension. He has kept in contact via email and over the phone to stay on top of the requested lease extension. Thanks, Scott! has kept in contact via email and over the phone to stay on top of the requested lease extension. Thanks, Scott! More

The manager was especially helpful. He was very courteous and returned calls in a timely matter. The sales people were also very nice on the day we bought the car and even afterwards, spending hou courteous and returned calls in a timely matter. The sales people were also very nice on the day we bought the car and even afterwards, spending hours with us to ensure we understood all our options. More